0058062: Error CRM Connectivity Type Online - Openbravo Issue Tracking System

Openbravo Issue Tracking System - POS2

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Date Submitted

Last Update

0058062

POS2

POS

public

2025-02-24 21:53

2025-03-06 06:13

Reporter

sofidossant

Assigned To

Bimla_vm

Priority

high

Severity

major

Reproducibility

always

Status

scheduled

Resolution

open

Platform

OS Version

Product Version

Target Version

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0058062: Error CRM Connectivity Type Online

Description

If I change the Connectivity Type to ONline in the CRM, and try to create a bp in the pos2, I have this ewi:

org.openbravo.base.exception.OBException: Business partner id is a mandatory field to create a new customer from Web Pos
    at org.openbravo.retail.posterminal.CustomerLoader.createBPartner(CustomerLoader.java:150)
    at org.openbravo.retail.posterminal.CustomerLoader.saveRecord(CustomerLoader.java:83)
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.saveRecord(DataSynchronizationProcess.java:214)
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.exec(DataSynchronizationProcess.java:165)
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.exec(DataSynchronizationProcess.java:97)
    at org.openbravo.mobile.core.process.MobileImportEntryProcessorRunnable.processEntry(MobileImportEntryProcessorRunnable.java:55)
    at org.openbravo.service.importprocess.ImportEntryProcessor$ImportEntryProcessRunnable.doRunCycle(ImportEntryProcessor.java:447)
    at org.openbravo.service.importprocess.ImportEntryProcessor$ImportEntryProcessRunnable.run(ImportEntryProcessor.java:370)
    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
    at java.base/java.lang.Thread.run(Thread.java:829)

Steps To Reproduce

1- Change the configuration in CRM Connector Connectivity Type to ONline
https://livebuilds.openbravo.com/context/retail_pos2_modules_pgsql/?tabId=64B041991B3C48EB9F0E85D35DD40825&recordId=39CFDE24137F411488257BCD6AEC09E3 [^]

2- Open the pos2

3- Create a new customer.

4 - See the ewi in the backoffice.

Proposed Solution

Additional Information

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Relationships

depends on	backport	0058080	25Q1.1	scheduled	Bimla_vm	Error CRM Connectivity Type Online
depends on	backport	0058081	24Q4.2	scheduled	Bimla_vm	Error CRM Connectivity Type Online
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