Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0058007Retail ModulesWeb POS Hardware Managerpublic2025-02-17 14:432025-03-11 13:30
Reporteradrianromero 
Assigned Toadrianromero 
PrioritynormalSeveritymajorReproducibilityhave not tried
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in VersionRR25Q2 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerOBPS
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0058007: Receipt printers should stop on Hardware errors
DescriptionReceipt printers should stop on Hardware errors (IO exceptions) and propagate this error to the POS

The problem is that after detecting an IOException while sending data to the receipt printer, the exception is logged but the Hardware Manager continues sending data to the receipt printer and returning success

The Hardware manager should stop sending data at the moment an IOException is raised and return failure to the POS
Steps To Reproduce* Configure a receipt printer in the Hardware Manager
* Open the hardware Manager
* Remove the paper of the printer or open the paper cover
* Press the "Test printer" button in the hardware manager
* Wait for few seconds
* Put the paper in the printer and close the paper cover
* Observe the test receipt printed is corrupt
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2025-02-17 14:43adrianromeroNew Issue
2025-02-17 14:43adrianromeroAssigned To => adrianromero
2025-02-17 14:43adrianromeroOBNetwork customer => No
2025-02-17 14:43adrianromeroTriggers an Emergency Pack => No
2025-02-17 14:47hgbotMerge Request Status => open
2025-02-17 14:47hgbotNote Added: 0175778
2025-03-07 12:50adrianromeroOBNetwork customerNo => OBPS
2025-03-07 12:50adrianromeroStatusnew => scheduled
2025-03-11 13:06hgbotMerge Request Statusopen => approved
2025-03-11 13:29hgbotNote Added: 0176667
2025-03-11 13:29hgbotResolutionopen => fixed
2025-03-11 13:29hgbotStatusscheduled => closed
2025-03-11 13:29hgbotFixed in Version => RR25Q2
2025-03-11 13:29hgbotNote Added: 0176668
2025-03-11 13:30hgbotNote Added: 0176669

Notes
(0175778)
hgbot   
2025-02-17 14:47   
Merge Request created: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.retail.poshwmanager.sources/-/merge_requests/145 [^]
(0176667)
hgbot   
2025-03-11 13:29   
Merge request merged: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.retail.poshwmanager.sources/-/merge_requests/145 [^]
(0176668)
hgbot   
2025-03-11 13:29   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.retail.poshwmanager.sources [^]
Changeset: bd87f37aaad8bd17df8c16c484bdc512c405ab14
Author: Adrián Romero Corchado <5269822-adrian.romero@users.noreply.gitlab.com>
Date: 11-03-2025 13:28:59
URL: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.retail.poshwmanager.sources/-/commit/bd87f37aaad8bd17df8c16c484bdc512c405ab14 [^]

Fixes ISSUE-58007: Receipt printers should stop on Hardware errors
* Refactors display and printer classes to raise and manage exceptions during printing documents or displaying information

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M project/src/com/openbravo/pos/fiscal/DeviceFiscalActiveXEltrade.java
M project/src/com/openbravo/pos/fiscal/DeviceFiscalSerialEltrade.java
M project/src/com/openbravo/pos/monitor/DeviceDisplayProxy.java
M project/src/com/openbravo/pos/monitor/DevicePrinterProxy.java
M project/src/com/openbravo/pos/printer/DeviceDisplay.java
M project/src/com/openbravo/pos/printer/DeviceDisplayBase.java
M project/src/com/openbravo/pos/printer/DeviceDisplayImpl.java
M project/src/com/openbravo/pos/printer/DevicePrinter.java
M project/src/com/openbravo/pos/printer/DeviceTicket.java
M project/src/com/openbravo/pos/printer/TicketParser.java
M project/src/com/openbravo/pos/printer/escpos/Codes.java
M project/src/com/openbravo/pos/printer/escpos/CodesCommon.java
M project/src/com/openbravo/pos/printer/escpos/CodesStar.java
M project/src/com/openbravo/pos/printer/escpos/CodesTH200i.java
M project/src/com/openbravo/pos/printer/escpos/DeviceDisplayESCPOS.java
M project/src/com/openbravo/pos/printer/escpos/DeviceDisplayFEC.java
M project/src/com/openbravo/pos/printer/escpos/DeviceDisplayLD9000.java
M project/src/com/openbravo/pos/printer/escpos/DeviceDisplaySaga.java
M project/src/com/openbravo/pos/printer/escpos/DeviceDisplaySagaSGDP240.java
M project/src/com/openbravo/pos/printer/escpos/DeviceDisplaySerial.java
M project/src/com/openbravo/pos/printer/escpos/DeviceDisplaySurePOS.java
M project/src/com/openbravo/pos/printer/escpos/DevicePrinterESCPOS.java
M project/src/com/openbravo/pos/printer/escpos/DevicePrinterESCPOSWincor.java
M project/src/com/openbravo/pos/printer/escpos/DevicePrinterHP.java
M project/src/com/openbravo/pos/printer/escpos/DevicePrinterPlain.java
M project/src/com/openbravo/pos/printer/escpos/PrinterWritter.java
M project/src/com/openbravo/pos/printer/escpos/PrinterWritterFile.java
M project/src/com/openbravo/pos/printer/escpos/PrinterWritterRXTX.java
M project/src/com/openbravo/pos/printer/escpos/PrinterWritterUSB.java
M project/src/com/openbravo/pos/printer/escpos/USBDeviceBuilder.java
M project/src/com/openbravo/pos/printer/escpos/USBDeviceDisplayEpson.java
M project/src/com/openbravo/pos/printer/escpos/USBDeviceDisplayLD200.java
M project/src/com/openbravo/pos/printer/escpos/USBDeviceDisplayLD9000.java
M project/src/com/openbravo/pos/printer/escpos/USBDeviceDisplaySurePOS.java
M project/src/com/openbravo/pos/printer/escpos/USBDeviceID.java
M project/src/com/openbravo/pos/printer/escpos/USBDeviceList.java
M project/src/com/openbravo/pos/printer/escpos/USBDevicePrinterBixolon.java
M project/src/com/openbravo/pos/printer/escpos/USBDevicePrinterEpson.java
M project/src/com/openbravo/pos/printer/escpos/USBDevicePrinterHP.java
M project/src/com/openbravo/pos/printer/escpos/USBDevicePrinterHPA776.java
M project/src/com/openbravo/pos/printer/escpos/USBDevicePrinterIthaca.java
M project/src/com/openbravo/pos/printer/escpos/USBDevicePrinterNCR.java
M project/src/com/openbravo/pos/printer/escpos/USBDevicePrinterPlain.java
M project/src/com/openbravo/pos/printer/escpos/USBDevicePrinterPosiflex.java
M project/src/com/openbravo/pos/printer/escpos/USBDevicePrinterStar.java
M project/src/com/openbravo/pos/printer/escpos/USBDevicePrinterSurePOS.java
M project/src/com/openbravo/pos/printer/escpos/USBDevicePrinterTMU220.java
M project/src/com/openbravo/pos/printer/escpos/USBDevicePrinterWincor.java
M project/src/com/openbravo/pos/printer/javapos/DeviceDisplayJavaPOS.java
M project/src/com/openbravo/pos/printer/screen/DeviceDisplayPanel.java
M project/src/com/openbravo/pos/printer/screen/DeviceDisplayWindow.java
M project/src/com/openbravo/pos/service/HardwareConfigInst.java
M project/src/com/openbravo/poshw/DeviceManagement.java
M project/src/com/openbravo/poshw/MainFrame.java
---
(0176669)
hgbot   
2025-03-11 13:30   
Repository: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.retail.poshwmanager [^]
Changeset: ea6712f098ee878f312e8e040f9417363c45e77a
Author: Adrián Romero <adrian.romero@openbravo.com>
Date: 11-03-2025 13:30:28
URL: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.retail.poshwmanager/-/commit/ea6712f098ee878f312e8e040f9417363c45e77a [^]

Related ISSUE-58007: Receipt printers should stop on Hardware errors

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M bin/poshw.jar
M bin/rev.id
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