0058005: Login blocked because of an error related to an inconsistent state

Openbravo Issue Tracking System - POS2

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Project

Category

View Status

Date Submitted

Last Update

0058005

POS2

Core

public

2025-02-17 13:38

Reporter

cberner

Assigned To

cberner

Priority

normal

Severity

major

Reproducibility

have not tried

Status

scheduled

Resolution

open

Platform

OS Version

Product Version

Target Version

25Q1

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0058005: Login blocked because of an error related to an inconsistent state

Description

Login fails with an error related to inconsistent state. This error does not happen in livebuilds, but it does happen in some specific clients. It seems to be due to some cashup state already being available, but not in its entirety.

Steps To Reproduce

Not reproducible in livebuilds, and not very clear steps to reproduce.

1. Initialize an environment
2. Try to login in WebPOS2

In some occasions the state includes ticket + an existing empty cashup, in that case, the error is thrown. The error was attached as part of this issue.

Proposed Solution

Properly handle checking Ticket.id and Cashup.id, instead of the objects, which usually exist but are empty.

Additional Information