Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0058004 | POS2 | Core | public | 2025-02-17 13:38 | 2025-02-17 16:22 |
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| Reporter | cberner | |
| Assigned To | cberner | |
| Priority | normal | Severity | major | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | 25Q2 | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | Production - Confirmed Stable |
| Regression date | 2025-02-13 |
| Regression introduced in release | 24Q4 |
| Regression introduced by commit | https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.core2/-/commit/9cf77cc5f0dbc50fb83ffdd920e42a4820b58441 [^] |
| Triggers an Emergency Pack | No |
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| Summary | 0058004: Login blocked because of an error related to an inconsistent state |
| Description | Login fails with an error related to inconsistent state. This error does not happen in livebuilds, but it does happen in some specific clients. It seems to be due to some cashup state already being available, but not in its entirety. |
| Steps To Reproduce | Not reproducible in livebuilds, and not very clear steps to reproduce.
1. Initialize an environment
2. Try to login in WebPOS2
In some occasions the state includes ticket + an existing empty cashup, in that case, the error is thrown. The error was attached as part of this issue. |
| Proposed Solution | Properly handle checking Ticket.id and Cashup.id, instead of the objects, which usually exist but are empty. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | depends on | backport | 0058005 | 25Q1 | scheduled | cberner | Login blocked because of an error related to an inconsistent state | | depends on | backport | 0058006 | 24Q4.2 | closed | cberner | Login blocked because of an error related to an inconsistent state | | caused by | feature request | 0056377 | | closed | AugustoMauch | Management of inconsistent application state should be properly addressed in core2 applications | | Not all the children of this issue are yet resolved or closed. |
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| Attached Files |  error.jpeg (24,379) 2025-02-17 13:45
https://issues.openbravo.com/file_download.php?file_id=20920&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2025-02-17 13:38 | cberner | New Issue | |
| 2025-02-17 13:38 | cberner | Assigned To | => cberner |
| 2025-02-17 13:38 | cberner | Triggers an Emergency Pack | => No |
| 2025-02-17 13:38 | cberner | Status | new => acknowledged |
| 2025-02-17 13:38 | cberner | Status | acknowledged => scheduled |
| 2025-02-17 13:41 | hgbot | Note Added: 0175771 | |
| 2025-02-17 13:45 | cberner | File Added: error.jpeg | |
| 2025-02-17 14:00 | cberner | Relationship added | caused by 0056377 |
| 2025-02-17 14:44 | hgbot | Resolution | open => fixed |
| 2025-02-17 14:44 | hgbot | Status | scheduled => closed |
| 2025-02-17 14:44 | hgbot | Note Added: 0175774 | |
| 2025-02-17 14:44 | hgbot | Fixed in Version | => 25Q2 |
| 2025-02-17 14:44 | hgbot | Note Added: 0175775 | |
| 2025-02-17 16:22 | cberner | Regression level | => Production - Confirmed Stable |
| 2025-02-17 16:22 | cberner | Regression date | => 2025-02-13 |
| 2025-02-17 16:22 | cberner | Regression introduced in release | => 24Q4 |
| 2025-02-17 16:22 | cberner | Regression introduced by commit | => https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.core2/-/commit/9cf77cc5f0dbc50fb83ffdd920e42a4820b58441 [^] |