Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0057990 | POS2 | POS | public | 2025-02-14 11:17 | 2025-02-19 07:08 |
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| Reporter | gowthamveeramuthu | |
| Assigned To | sreehari | |
| Priority | high | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0057990: Error when completing the ticket "With your current role this action is not allowed" |
| Description | we have enabled loyalty program and defined basic needed details
and added loyalty program to anonymous customer and add points.
then switch to manual role.
then complete the ticket, ticket will be completed
but in bottom left you can see the error "With your current role this action is not allowed".
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| Steps To Reproduce | in Backoffice
define the loyalty program(category,status,earn rule)
in POS
login with "vallblanca" user with role "VallBlancaUser"
click on VBS customer and search "VBS customer" and add loyalty program and add points. complete the ticket.
switch role to "VallBlancaManual".
let it be a "VBS cusomer"(dont search and assign the loyalty now)
add product and complete the ticket
now the error occurs |
| Proposed Solution | the error should not be shown |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  LoyaltyError.png (937,059) 2025-02-14 11:17
https://issues.openbravo.com/file_download.php?file_id=20910&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2025-02-14 11:17 | gowthamveeramuthu | New Issue | |
| 2025-02-14 11:17 | gowthamveeramuthu | Assigned To | => Retail |
| 2025-02-14 11:17 | gowthamveeramuthu | File Added: LoyaltyError.png | |
| 2025-02-14 11:17 | gowthamveeramuthu | Triggers an Emergency Pack | => No |
| 2025-02-14 11:25 | guillermogil | Assigned To | Retail => guilleaer |
| 2025-02-14 11:32 | guillermogil | Status | new => acknowledged |
| 2025-02-18 08:02 | sreehari | Assigned To | guilleaer => sreehari |
| 2025-02-18 08:03 | sreehari | Status | acknowledged => scheduled |
| 2025-02-18 10:28 | hgbot | Note Added: 0175800 | |
| 2025-02-19 07:08 | hgbot | Note Added: 0175842 | |
| 2025-02-19 07:08 | hgbot | Resolution | open => fixed |
| 2025-02-19 07:08 | hgbot | Status | scheduled => closed |
| 2025-02-19 07:08 | hgbot | Note Added: 0175843 | |