0057947: POS2 - 24Q4 - Payment is not possible when connecting offline

Openbravo Issue Tracking System - POS2

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Project

Category

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Date Submitted

Last Update

0057947

POS2

POS

public

2025-02-11 14:04

2025-02-11 17:38

Reporter

jfvaringot

Assigned To

cberner

Priority

immediate

Severity

critical

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0057947: POS2 - 24Q4 - Payment is not possible when connecting offline

Description

REPRODUCED ON LIVEBUILD - 24Q4 - https://livebuilds.openbravo.com/context/pos2_mp_24Q4/web/pos/?terminal=VBS-2 [^]

When you connect to the POS while being already offline, you cannot proceed to the payment of the order.
An error message is displayed when clicking on the payment method.

ERROR MESSAGE : 'Cannot read properties of undefined (reading 'getProcessPaymentTitleError')

Steps To Reproduce

To be sure that it does not come from an old issue from cache, clean the cache first.

1. While online, connect to the POS a 1st time.
2. Do a cash-up.
3. Turn offline (not from devtool, but by disconnecting physically the device from internet)
4. Connect to the POS
5. A first error message is displayed 'Failed to update a ServiceWorker for scope....' (screenshot : Offline payment issue - 1)
6. The POS refreshes (screenshot : Offline payment issue - 2)
7. Some errors are displayed
8. Do a sale
9. When on the payment view, when clicking on a payment method, the error 'Cannot read properties of undefined (reading 'getProcessPaymentTitleError' is displayed (screenshot : Offline payment issue - 3)

Proposed Solution

Payment could be done

Additional Information

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Relationships

related to	defect	0057416		closed	cberner	When going offline and reloading, the error "Not config found for {"impaired":"False","handedness":"Right"}/1860/961" appears
depends on	backport	0057950	24Q4.2	closed	cberner	When going offline and reloading, the error "Not config found for {"impaired":"False","handedness":"Right"}/1860/961" appears