Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0057897 | POS2 | POS | public | 2025-02-06 17:02 | 2025-02-10 21:53 |
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| Reporter | asier_perez | |
| Assigned To | fofarril | |
| Priority | normal | Severity | critical | Reproducibility | always |
| Status | scheduled | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
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| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0057897: [25Q1] The "Finish and pay" button from SCO is not shown in landscape nor in portrait mode in mobile devices |
| Description | The "Finish and pay" button from SCO does not appear in mobile devices, both phones and tablets, even in landscape mode. This has been observed in iPhone 13, iPad, Samsung Galaxy Tab A SM-t580, and Zebra ET40 |
| Steps To Reproduce | 1) Using a mobile device, log in to POS
2) Add a product to the order
3) Switch to SCO mode => The "Finish and pay" button does not appear |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Screenshot_20250206-165313_Chrome.jpg (161,909) 2025-02-06 17:02
https://issues.openbravo.com/file_download.php?file_id=20876&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2025-02-06 17:02 | asier_perez | New Issue | |
| 2025-02-06 17:02 | asier_perez | Assigned To | => Retail |
| 2025-02-06 17:02 | asier_perez | File Added: Screenshot_20250206-165313_Chrome.jpg | |
| 2025-02-06 17:02 | asier_perez | Triggers an Emergency Pack | => No |
| 2025-02-07 06:53 | jorgewederago | Note Added: 0175246 | |
| 2025-02-07 06:53 | jorgewederago | Status | new => feedback |
| 2025-02-07 06:54 | jorgewederago | Note Edited: 0175246 | bug_revision_view_page.php?bugnote_id=0175246#r29222 |
| 2025-02-07 09:03 | asier_perez | Note Added: 0175254 | |
| 2025-02-07 09:04 | asier_perez | Status | feedback => new |
| 2025-02-10 21:17 | fofarril | Assigned To | Retail => fofarril |
| 2025-02-10 21:17 | fofarril | Status | new => scheduled |
| 2025-02-10 21:53 | hgbot | Note Added: 0175438 | |
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Notes |
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(0175246)
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jorgewederago
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2025-02-07 06:53
(edited on: 2025-02-07 06:54) |
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SCO has not been designed to be used in a resolution below 1024x768 and this is something defined by UX.
I have been testing it in my local some of these resolutions and for me it is working. Could you please ensure that the devices you are testing are running with the minimum required resolution?
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Sure, these are the resolutions of some of these devices I am using:
- Samsung Galaxy Tab A: 1920x1200 pixels
- iPhone 13: 2532x1170 pixels
- Zebra ET40 tablet: 1920x1200
I have also tried these resolution my laptop, but it is not reproducible there. In the devices, however, it clearly occurs. |
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(0175438)
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hgbot
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2025-02-10 21:53
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