Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0057837 | POS2 | POS | public | 2025-02-03 10:14 | 2025-02-14 14:36 |
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| Reporter | DanielMancho | |
| Assigned To | fofarril | |
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | no change required | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0057837: [25Q1]Not able to change the sales representative of an order |
| Description | When trying to change the sales representative of an order, the field is unavailable to be changed. |
| Steps To Reproduce | BO:
1. Log in BO
2. Go to Channel - Touchpoint Type window and enable the 'Sales representative mandatory' checkbox.
3. Go to Organization window and set the 'Grace Days to Change Sales Representative' to 5 days
4. In the Organization window make sure to check 'Allow changing the sales representative in a closed order
1. Log in POS
2. Go to orders
3. Open an order created less than 5 days ago
4. Click on any of the lines
5. Click 'Sales representative' field
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| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Screenshot from 2025-02-03 10-13-23.png (188,981) 2025-02-03 10:14
https://issues.openbravo.com/file_download.php?file_id=20831&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2025-02-03 10:14 | DanielMancho | New Issue | |
| 2025-02-03 10:14 | DanielMancho | Assigned To | => Retail |
| 2025-02-03 10:14 | DanielMancho | File Added: Screenshot from 2025-02-03 10-13-23.png | |
| 2025-02-03 10:14 | DanielMancho | Triggers an Emergency Pack | => No |
| 2025-02-03 10:48 | guillermogil | Assigned To | Retail => jorgewederago |
| 2025-02-06 06:42 | jorgewederago | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=29193#r29193 |
| 2025-02-06 15:36 | fofarril | Assigned To | jorgewederago => fofarril |
| 2025-02-06 15:36 | fofarril | Status | new => scheduled |
| 2025-02-14 14:36 | DanielMancho | Status | scheduled => closed |
| 2025-02-14 14:36 | DanielMancho | Resolution | open => no change required |