0057826: After a Cancel and Replace the cancel receipt is missing in the mail

Openbravo Issue Tracking System - POS2

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Project

Category

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Date Submitted

Last Update

0057826

POS2

POS

public

2025-01-31 14:35

2025-02-18 06:53

Reporter

fofarril

Assigned To

fofarril

Priority

normal

Severity

major

Reproducibility

have not tried

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

24Q4

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0057826: After a Cancel and Replace the cancel receipt is missing in the mail

Description

After a Cancel and Replace the cancel receipt is missing in the mail

Steps To Reproduce

Bo configuration
:
In window ‘Channel - Touchpoint Type’, define:
'Generate Simplified Invoices' = N
'Show Document Delivery methods' = Y
'Print' = Y
'Email' = Y
'Can Select More Than One Option' = Y

To reproduce :

1 - In POS
Finalize a sale with:
No customer assigned
One product in quantity 1
No issue invoice for the sale

2 - Login in POS with a correct user on the channel touchpoint
Finalize a cancel and replace order that modifies the previous sale with:
No customer assigned
Several products with different quantities
No issue invoice for the sale
In the delivery pop-up, select 'Print + Email'

3 - Check the mail received

expected result :
1 sales receipt and 1 canceled receipt ticket are received for the sale in joined file of an email with a subject and an HTML body

What we really have :
The Canceled receipt hasn't been sent in the mail

Proposed Solution

Additional Information