Openbravo Issue Tracking System - POS2 |
View Issue Details |
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ID | Project | Category | View Status | Date Submitted | Last Update |
0057794 | POS2 | POS | public | 2025-01-29 15:38 | 2025-02-15 10:29 |
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Reporter | jfvaringot | |
Assigned To | ranjith_qualiantech_com | |
Priority | high | Severity | major | Reproducibility | always |
Status | closed | Resolution | fixed | |
Platform | | OS | 5 | OS Version | |
Product Version | | |
Target Version | | Fixed in Version | 25Q2 | |
Merge Request Status | approved |
Review Assigned To | |
OBNetwork customer | OBPS |
Support ticket | |
Regression level | Packaging and release |
Regression date | 2024-11-18 |
Regression introduced in release | main |
Regression introduced by commit | https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.pos2/-/commit/f83f2bd4a99014cfe9b4f8703c046f5d77817d1e [^] |
Triggers an Emergency Pack | No |
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Summary | 0057794: POS2 - Return reason could not be added for unverified returns |
Description | When doing a unverified return, I can add an item without adding a return reason, while it's noticed as a mandatory data.
Reproduced on 24Q4 and 25Q1. |
Steps To Reproduce | On POS 2 :
1. Convert an order to return
2. Add an item
3. The reason is asked, with a * symbol
4. Click on 'Cancel'
-> The item is all the same added, and the return can be done without a reason.
WARNING :
If you add items to the ticket THEN convert to order, the reason is asked. If you click on 'Cancel', the ticket is NOT convert to return. |
Proposed Solution | When the return reason pop over is cancelled, the item should not be added to the return. |
Additional Information | |
Tags | No tags attached. |
Relationships | depends on | backport | 0057831 | 25Q1 | closed | ranjith_qualiantech_com | POS2 - Return reason could not be added for unverified returns | depends on | backport | 0057956 | 24Q4.2 | closed | ranjith_qualiantech_com | POS2 - Return reason could not be added for unverified returns | caused by | defect | 0056934 | | closed | fofarril | Return Line without return reason | has duplicate | defect | 0057236 | | closed | ranjith_qualiantech_com | [Return Input] On converted return, previous reasons already entered are asked again when adding a new product |
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Attached Files | |
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Issue History |
Date Modified | Username | Field | Change |
2025-01-29 15:38 | jfvaringot | New Issue | |
2025-01-29 15:38 | jfvaringot | Assigned To | => Retail |
2025-01-29 15:38 | jfvaringot | Triggers an Emergency Pack | => No |
2025-01-30 07:16 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
2025-01-30 08:51 | ranjith_qualiantech_com | Relationship added | caused by 0056934 |
2025-01-31 14:43 | inaki_azkonobieta | OBNetwork customer | => OBPS |
2025-01-31 14:43 | inaki_azkonobieta | Issue Monitored: inaki_azkonobieta | |
2025-02-02 13:00 | ranjith_qualiantech_com | Regression level | => Packaging and release |
2025-02-02 13:00 | ranjith_qualiantech_com | Regression date | => 2024-11-18 |
2025-02-02 13:00 | ranjith_qualiantech_com | Regression introduced in release | => main |
2025-02-02 13:00 | ranjith_qualiantech_com | Regression introduced by commit | => https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.pos2/-/commit/f83f2bd4a99014cfe9b4f8703c046f5d77817d1e [^] |
2025-02-03 07:02 | hgbot | Merge Request Status | => open |
2025-02-03 07:02 | hgbot | Note Added: 0175007 | |
2025-02-03 07:40 | ranjith_qualiantech_com | Status | new => scheduled |
2025-02-11 12:58 | hgbot | Note Added: 0175477 | |
2025-02-12 07:57 | ranjith_qualiantech_com | Status | scheduled => acknowledged |
2025-02-12 07:57 | ranjith_qualiantech_com | Status | acknowledged => scheduled |
2025-02-15 10:25 | hgbot | Merge Request Status | open => approved |
2025-02-15 10:26 | hgbot | Resolution | open => fixed |
2025-02-15 10:26 | hgbot | Status | scheduled => closed |
2025-02-15 10:26 | hgbot | Note Added: 0175679 | |
2025-02-15 10:26 | hgbot | Fixed in Version | => 25Q2 |
2025-02-15 10:26 | hgbot | Note Added: 0175680 | |
2025-02-15 10:26 | hgbot | Note Added: 0175681 | |
2025-02-15 10:26 | hgbot | Note Added: 0175682 | |
2025-02-15 10:29 | marvintm | Note Added: 0175683 | |
2025-02-16 08:33 | marvintm | Relationship added | has duplicate 0057236 |
Notes |
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(0175007)
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hgbot
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2025-02-03 07:02
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(0175477)
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hgbot
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2025-02-11 12:58
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(0175679)
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hgbot
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2025-02-15 10:26
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(0175680)
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hgbot
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2025-02-15 10:26
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(0175681)
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hgbot
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2025-02-15 10:26
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(0175682)
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hgbot
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2025-02-15 10:26
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Tested the following cases:
- On an existing ticket, when executing "Convert to return":
- Mandatory inputs must be specified
- Optional inputs can be skipped
- Cancelling the process cancels the action, order is still an order
- Completing the process sets the input values at line level correctly in the backoffice
- On an existing ticket, after transforming to return:
- Adding a product raises the inputs for the new line
- Mandatory inputs must be specified
- Optional inputs can be skipped
- Cancelling the process cancels the action, line is never added
- Completing the process adds the negative line with the correct input values in the backoffice |
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