Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0057717 | POS2 | POS | public | 2025-01-21 23:17 | 2025-01-30 11:02 |
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| Reporter | Daria_Sh | |
| Assigned To | kousalya_r | |
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | 25Q1 | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0057717: The error is shown when 'Issue Substitute Invoice' from the opened Order |
| Description | When Order is completed and opened form Orders list, on attempt to 'Issue Substitute Invoice' the '/$OBPOS_SubsinvoiceNoFiscalData' error is shown. While doing it directly form the Orders list works as expected and Substitute Invoice is created and printed
To configure 'Issue Substitute Invoice' option follow the instructions in this file
https://docs.google.com/document/d/1H92GKf337dzWwok8ziMVem2wcDZpueE0mRo6bys-FDA/edit?tab=t.0 [^] |
| Steps To Reproduce | 1. Log in to POS
2. Add any product to the Order
3. Complete the Order (Click 'Pay', select 'Cash' and click 'Done')
4. Select 'Print' option (if configured)
5. Click 'Cancel' on the 'Receipt Fiscalization' pop-up
6. Go to Orders
7. Open the created Order
8. Push 3 vertical dots in the bottom
9. Click 'Issue Substitute Invoice' option
10. Push 'Ok' on the 'Substitute Invoice Fiscalization' pop-up
Actual Result: '/$OBPOS_SubsinvoiceNoFiscalData' error is shown
Expected Result: The substitute invoice is printed without any errors
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| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | related to | defect | 0057609 | | closed | kousalya_r | Openbravo Localizations | generate substitute invoice a posteriori ERROR when opening an existing order and selecting "issue substitute invoice" |
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| Attached Files |  Screenshot_40.png (113,459) 2025-01-22 08:33
https://issues.openbravo.com/file_download.php?file_id=20770&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2025-01-21 23:17 | Daria_Sh | New Issue | |
| 2025-01-21 23:17 | Daria_Sh | Assigned To | => Retail |
| 2025-01-21 23:17 | Daria_Sh | Triggers an Emergency Pack | => No |
| 2025-01-22 08:22 | guillermogil | Assigned To | Retail => Triage Omni OMS |
| 2025-01-22 08:33 | Daria_Sh | Regression level | => Production - QA Approved |
| 2025-01-22 08:33 | Daria_Sh | Regression introduced in release | => main |
| 2025-01-22 08:33 | Daria_Sh | Description Updated | bug_revision_view_page.php?rev_id=29091#r29091 |
| 2025-01-22 08:33 | Daria_Sh | File Added: Screenshot_40.png | |
| 2025-01-22 13:54 | Daria_Sh | Regression level | Production - QA Approved => Packaging and release |
| 2025-01-22 19:01 | martinsdan | Issue Monitored: martinsdan | |
| 2025-01-23 11:01 | rafaroda | Note Added: 0174574 | |
| 2025-01-23 11:01 | rafaroda | Relationship added | related to 0057609 |
| 2025-01-23 16:56 | Daria_Sh | Note Added: 0174611 | |
| 2025-01-24 09:32 | Daria_Sh | Note Edited: 0174611 | bug_revision_view_page.php?bugnote_id=0174611#r29117 |
| 2025-01-28 14:57 | aferraz | Regression level | Packaging and release => |
| 2025-01-28 14:57 | aferraz | Regression introduced in release | main => |
| 2025-01-28 14:57 | aferraz | Target Version | => 25Q1 |
| 2025-01-30 08:08 | jonae | Type | defect => backport |
| 2025-01-30 08:08 | jonae | Assigned To | Triage Omni OMS => kousalya_r |
| 2025-01-30 11:01 | hgbot | Note Added: 0174891 | |
| 2025-01-30 11:02 | hgbot | Resolution | open => fixed |
| 2025-01-30 11:02 | hgbot | Status | new => resolved |
| 2025-01-30 11:02 | hgbot | Note Added: 0174892 | |
| 2025-01-30 11:02 | hgbot | Note Added: 0174893 | |
| 2025-01-30 11:02 | jonae | Status | resolved => closed |
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Notes |
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(0174611)
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Daria_Sh
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2025-01-23 16:56
(edited on: 2025-01-24 09:32) |
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Thank you for pointing this out. It seems my bug report overlaps with the previously reported issue, which I missed as it didn’t appear in my search when filtering by the keyword 'substitute.'
And to avoid overlooking an issue that could impact the customer environment, I reported it.
The issue is a duplicate, however, we need to keep it open to ensure the fix is applied for 25q1
Please let me know if you need any further details from my side
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(0174891)
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hgbot
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2025-01-30 11:01
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(0174892)
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hgbot
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2025-01-30 11:02
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(0174893)
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hgbot
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2025-01-30 11:02
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