Openbravo Issue Tracking System - POS2
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0057574POS2POSpublic2025-01-07 11:352025-02-12 21:20
fermin_ostivar 
psanjuan 
normalmajoralways
closedinvalid 
5
pi 
 
No
0057574: Tax Check user action ot applied for Gift Card refund
The user action "Tax Check" is not applied on the Gift Card refund.

It is causing issues mainly with the SAFT-PT integration since the tax exemption code is mandatory for exempt sales
[BOS]
Defined the "Tax Check" "User Action" at VallBlancaUser level
Defined the "User Input" "Tax Exemption" included the list of values
Set "Tax Exemption" in the "User Action Input" as "User Input" for the Tax Check User Action
Set the "Tax User Input" on the "Ventas Exentas" Tax Rate

[POS]
Open "Gift Cards / Credit Notes / Gift Certificates"
Search Gift Card code previously sold
Click on View
Click Refund
Pay the ticket

The "Tax Check" Popup is not displayed
To display the User Input popup for "Tax Check" User action since the Gift Card product tax rate is exempt and defined to display the popup.
No tags attached.
png TaxExemption01.png (111,358) 2025-01-07 11:38
https://issues.openbravo.com/file_download.php?file_id=20705&type=bug
png

png TaxExemption02.png (67,214) 2025-01-07 11:38
https://issues.openbravo.com/file_download.php?file_id=20706&type=bug
png

png TaxExemption03.png (52,683) 2025-01-07 11:38
https://issues.openbravo.com/file_download.php?file_id=20707&type=bug
png

png TaxExemption04.png (102,587) 2025-01-07 11:38
https://issues.openbravo.com/file_download.php?file_id=20708&type=bug
png

png TaxExemption05.png (40,560) 2025-01-07 11:38
https://issues.openbravo.com/file_download.php?file_id=20709&type=bug
png

png TaxExemption06.png (32,475) 2025-01-07 11:38
https://issues.openbravo.com/file_download.php?file_id=20710&type=bug
png

png TaxExemption07.png (37,091) 2025-01-07 11:39
https://issues.openbravo.com/file_download.php?file_id=20711&type=bug
png

png TaxExemption08.png (114,691) 2025-01-07 11:39
https://issues.openbravo.com/file_download.php?file_id=20712&type=bug
png

png TaxExemption09.png (124,895) 2025-01-07 11:39
https://issues.openbravo.com/file_download.php?file_id=20713&type=bug
png

? 57574Capture.webm (3,405,346) 2025-02-05 22:55
https://issues.openbravo.com/file_download.php?file_id=20860&type=bug
Issue History
2025-01-07 11:35fermin_ostivarNew Issue
2025-01-07 11:35fermin_ostivarAssigned To => Retail
2025-01-07 11:35fermin_ostivarTriggers an Emergency Pack => No
2025-01-07 11:38fermin_ostivarFile Added: TaxExemption01.png
2025-01-07 11:38fermin_ostivarFile Added: TaxExemption02.png
2025-01-07 11:38fermin_ostivarFile Added: TaxExemption03.png
2025-01-07 11:38fermin_ostivarFile Added: TaxExemption04.png
2025-01-07 11:38fermin_ostivarFile Added: TaxExemption05.png
2025-01-07 11:38fermin_ostivarFile Added: TaxExemption06.png
2025-01-07 11:39fermin_ostivarFile Added: TaxExemption07.png
2025-01-07 11:39fermin_ostivarFile Added: TaxExemption08.png
2025-01-07 11:39fermin_ostivarFile Added: TaxExemption09.png
2025-01-07 11:40fermin_ostivarSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=29000#r29000
2025-01-08 06:54guillermogilAssigned ToRetail => Triage Omni OMS
2025-01-08 07:46jonaeNote Added: 0173887
2025-01-08 15:53hgbotNote Added: 0173919
2025-01-09 10:49jonaeAssigned ToTriage Omni OMS => kousalya_r
2025-02-05 13:39psanjuanNote Added: 0175169
2025-02-05 13:39psanjuanAssigned Tokousalya_r => fermin_ostivar
2025-02-05 13:39psanjuanStatusnew => feedback
2025-02-05 22:54fermin_ostivarNote Added: 0175187
2025-02-05 22:55fermin_ostivarFile Added: 57574Capture.webm
2025-02-12 11:02fermin_ostivarAssigned Tofermin_ostivar => psanjuan
2025-02-12 11:02fermin_ostivarStatusfeedback => new
2025-02-12 21:19hgbotNote Added: 0175548
2025-02-12 21:19aferrazNote Added: 0175549
2025-02-12 21:19aferrazTypedefect => design defect
2025-02-12 21:20aferrazStatusnew => closed
2025-02-12 21:20aferrazResolutionopen => invalid

Notes
(0173887)
jonae   
2025-01-08 07:46   
Jira - https://openbravo.atlassian.net/browse/RM-20206 [^]
(0173919)
hgbot   
2025-01-08 15:53   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3329 [^]
(0175169)
psanjuan   
2025-02-05 13:39   
Fermin, as discussed, please try to reproduce this issue. What should happen here is that the exemption reason selected by using the feature Tax Check while purchasing the gift card, should be the one automatically assigned in the POS at the time of making the return.
If that is not the case this is more than a bug, a design defect as we have not fully adjusted gift cards feature with user input feature.
(0175187)
fermin_ostivar   
2025-02-05 22:54   
Patricia, attached a video with the scenario, you can see that the tax exemption code is not added to the ticket line during the gift card refund process
(0175548)
hgbot   
2025-02-12 21:19   
Merge request closed: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3329 [^]
(0175549)
aferraz   
2025-02-12 21:19   
Changed to design defect. It will be managed in https://openbravo.atlassian.net/browse/RM-21047 [^]