Openbravo Issue Tracking System - POS2
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0057512POS2POSpublic2024-12-19 20:392024-12-19 20:41
sofidossant 
Retail 
normalminoralways
newopen 
5
 
 
No
0057512: Error with Credit Note
If we use the check in the bp of “Unique Credit Note”, when we make a return of that bp, and we use the payment method Credit Note, the credit note that is printed gives a document number and an amount, that if I then verify in backoffice does not exist.

VIDEO:
https://drive.google.com/file/d/1ii8NKPWFPT9HcBIY1pgdkyku8NmsVbmt/view?usp=sharing [^]
1- Check bp example Arturo, in the tab Customer, the check “Unique Credit Note” is Yes.
https://livebuilds.openbravo.com/context/retail_pos2_modules_pgsql/?tabId=223&recordId=EDC5DBD82C3B4E3896B3955E041B242C [^]
2- Check in the channel touchpoint, example VBS-3, add Credit Note Sequence Prefix example SOFIATEST
https://livebuilds.openbravo.com/context/retail_pos2_modules_pgsql/?tabId=FF80818132F311740132F3233778004B&recordId=DEC7E041C6F64101BEDDC398100EB90C [^]
3- Go to the webpos2, ex. VBS-3
4 - Do a order with the bp in the step 1. payment in cash
5 - Open the order in the step 4, and clck in verificate return.
6 - Pay with credit note, and check the printer

You will see the document nro for the credit note "SOFIATES- ..." (the config that the step 2) but if you check in the backoffice, the credit note don't exist.
The problem is that the modification for the document nro and the amount is in backoffice

if (bp.isGcnvUniquecreditnote() && !(StringUtils.equals(anonBpId, bp.getId()))) {
        final OBCriteria<GiftCardInst> giftCardInstCriteria = OBDal.getInstance()
            .createCriteria(GiftCardInst.class);
        giftCardInstCriteria.add(Restrictions.eq(GiftCardInst.PROPERTY_BUSINESSPARTNER, bp));
        giftCardInstCriteria.add(
            Restrictions.ne(GiftCardInst.PROPERTY_ALERTSTATUS, GiftCardGLItemUtils.STATUS_CLOSED));
        giftCardInstCriteria.add(Restrictions.eq(GiftCardInst.PROPERTY_ISCANCELLED, false));
        giftCardInstCriteria.add(Restrictions.eq(GiftCardInst.PROPERTY_TYPE, "BasedOnCreditNote"));
        final List<GiftCardInst> giftCardInstList = giftCardInstCriteria.list();

        long maxTime = 0;
        for (GiftCardInst giftCardInst : giftCardInstList) {
          if (giftCardInst.getCreationDate().getTime() > maxTime) {
            defDocNo = giftCardInst.getSearchKey().split("\\*C")[0];
            maxTime = giftCardInst.getCreationDate().getTime();
          }
        }
        giftcard.setSearchKey(defDocNo);
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Issue History
2024-12-19 20:39sofidossantNew Issue
2024-12-19 20:39sofidossantAssigned To => Retail
2024-12-19 20:39sofidossantTriggers an Emergency Pack => No
2024-12-19 20:41sofidossantProposed Solution updated

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