Openbravo Issue Tracking System - POS2 | |||||||||||||||||||
| View Issue Details | |||||||||||||||||||
| ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||||||||
| 0057413 | POS2 | POS | public | 2024-12-10 15:03 | 2025-02-18 06:52 | ||||||||||||||
| Reporter | jmassy | ||||||||||||||||||
| Assigned To | fofarril | ||||||||||||||||||
| Priority | normal | Severity | major | Reproducibility | have not tried | ||||||||||||||
| Status | closed | Resolution | fixed | ||||||||||||||||
| Platform | OS | 5 | OS Version | ||||||||||||||||
| Product Version | |||||||||||||||||||
| Target Version | Fixed in Version | ||||||||||||||||||
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| OBNetwork customer | |||||||||||||||||||
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| Regression introduced in release | |||||||||||||||||||
| Regression introduced by commit | |||||||||||||||||||
| Triggers an Emergency Pack | No | ||||||||||||||||||
| Summary | 0057413: After a Cancel and Replace the cancel receipt is missing in the mail | ||||||||||||||||||
| Description | After a Cancel and Replace the cancel receipt is missing in the mail | ||||||||||||||||||
| Steps To Reproduce | Bo configuration : In window ‘Channel - Touchpoint Type’, define: 'Generate Simplified Invoices' = N 'Show Document Delivery methods' = Y 'Print' = Y 'Email' = Y 'Can Select More Than One Option' = Y To reproduce : 1 - In POS Finalize a sale with: No customer assigned One product in quantity 1 No issue invoice for the sale 2 - Login in POS with a correct user on the channel touchpoint Finalize a cancel and replace order that modifies the previous sale with: No customer assigned Several products with different quantities No issue invoice for the sale In the delivery pop-up, select 'Print + Email' 3 - Check the mail received expected result : 1 sales receipt and 1 canceled receipt ticket are received for the sale in joined file of an email with a subject and an HTML body What we really have : The Canceled receipt hasn't been sent in the mail | ||||||||||||||||||
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| Tags | No tags attached. | ||||||||||||||||||
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| Issue History | |||||||||||||||||||
| Date Modified | Username | Field | Change | ||||||||||||||||
| 2024-12-10 15:03 | jmassy | New Issue | |||||||||||||||||
| 2024-12-10 15:03 | jmassy | Assigned To | => Retail | ||||||||||||||||
| 2024-12-10 15:03 | jmassy | Triggers an Emergency Pack | => No | ||||||||||||||||
| 2024-12-10 15:04 | jmassy | Note Added: 0173148 | |||||||||||||||||
| 2025-01-26 11:24 | guillermogil | Assigned To | Retail => jorgewederago | ||||||||||||||||
| 2025-01-28 11:11 | jorgewederago | Assigned To | jorgewederago => fofarril | ||||||||||||||||
| 2025-01-28 14:43 | fofarril | Status | new => scheduled | ||||||||||||||||
| 2025-01-30 14:18 | hgbot | Note Added: 0174909 | |||||||||||||||||
| 2025-01-31 07:01 | jorgewederago | Severity | minor => major | ||||||||||||||||
| 2025-01-31 14:29 | fofarril | Relationship added | blocks 0057825 | ||||||||||||||||
| 2025-01-31 14:36 | fofarril | Relationship added | blocks 0057826 | ||||||||||||||||
| 2025-02-18 06:51 | hgbot | Resolution | open => fixed | ||||||||||||||||
| 2025-02-18 06:51 | hgbot | Status | scheduled => closed | ||||||||||||||||
| 2025-02-18 06:52 | hgbot | Note Added: 0175781 | |||||||||||||||||
| 2025-02-18 06:52 | hgbot | Fixed in Version | => RR25Q2 | ||||||||||||||||
| 2025-02-18 06:52 | hgbot | Note Added: 0175782 | |||||||||||||||||
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