Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0057407 | POS2 | POS | public | 2024-12-10 10:57 | 2025-02-18 06:52 |
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| Reporter | jmassy | |
| Assigned To | fofarril | |
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0057407: Two canceled receipt are printer when a cancel and replace is done after a full invoice |
| Description | Two canceled receipt are printer when a cancel and replace is done after a full invoice |
| Steps To Reproduce | BO configuration :
In window ‘Channel - Touchpoint Type’, define:
'Generate Simplified Invoices' = N
'Show Document Delivery methods' = Y
'Print' = Y
'Email' = Y
'Can Select More Than One Option' = Y
to reproduce :
step :
1 - Finalize a sale with:
A customer assigned
One product in quantity 1
No issue invoice for the sale
2 - Finalize a cancel and replace order that modifies the previous sale with:
Another customer assigned
Several products with different quantities
Issue invoice for the sale and select an invoicing address
In the delivery pop-up, select 'Print + Email'
expected result : 1 full invoice ticket and 1 canceled receipt ticket are printed for the sale
what we really have :
on the printer
4 tickets are printed :
A Sales reciept
A canceld Reciept
A Full Invoice
Another canceled Reciept
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| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  2 canceled receipt.png (258,785) 2024-12-10 10:57
https://issues.openbravo.com/file_download.php?file_id=20621&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-12-10 10:57 | jmassy | New Issue | |
| 2024-12-10 10:57 | jmassy | Assigned To | => Retail |
| 2024-12-10 10:57 | jmassy | File Added: 2 canceled receipt.png | |
| 2024-12-10 10:57 | jmassy | Triggers an Emergency Pack | => No |
| 2024-12-10 11:00 | jmassy | Note Added: 0173128 | |
| 2025-01-26 11:26 | guillermogil | Assigned To | Retail => jorgewederago |
| 2025-01-28 11:11 | jorgewederago | Assigned To | jorgewederago => fofarril |
| 2025-01-30 14:26 | fofarril | Status | new => scheduled |
| 2025-01-30 19:44 | hgbot | Note Added: 0174928 | |
| 2025-02-18 06:52 | hgbot | Resolution | open => fixed |
| 2025-02-18 06:52 | hgbot | Status | scheduled => closed |
| 2025-02-18 06:52 | hgbot | Note Added: 0175783 | |
| 2025-02-18 06:52 | hgbot | Fixed in Version | => RR25Q2 |
| 2025-02-18 06:52 | hgbot | Note Added: 0175784 | |