Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0057393 | POS2 | Fashion | public | 2024-12-09 17:16 | 2025-01-08 06:30 |
|
| Reporter | philippe_mui | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | low | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | Gold |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0057393: RM-19607 [SALES] Refund option is available for gift card and credit note |
| Description | Refund option is available for gift card and credit note when scanning them with a scanner from main window in POS 24Q4
https://openbravo.atlassian.net/browse/RM-19607 [^] |
| Steps To Reproduce | In BO, in Role window, there is a User Action Access called Refund Gift Card that should allow to refund or not a gift card. In our case, this User Action Access is not created so it should not be allowed to make a refund of Gift Card/credit note.
1st case :
Finalize a gift card sale on POS
Scan the gift card with a scanner
2nd case
Finalize a verified return of a sale
Scan the credit note
Current result : A “REFUND” button is displayed for gift card and credit notes. When I click on it, an error message appears saying it is already expired even it is not.
Expected result : For gift cards and credit notes, the ‘REFUND' CTA should not be displayed, as they are not refundable since 'Refund Gift Card’ is not configured in Role window in the User Action Access |
| Proposed Solution | |
| Additional Information | |
| Tags | FASH |
| Relationships | |
| Attached Files |  Screenshot 2024-12-09 171132.png (105,078) 2024-12-09 17:16
https://issues.openbravo.com/file_download.php?file_id=20616&type=bug
|
|
| Issue History |
| Date Modified | Username | Field | Change |
| 2024-12-09 17:16 | philippe_mui | New Issue | |
| 2024-12-09 17:16 | philippe_mui | Assigned To | => Retail |
| 2024-12-09 17:16 | philippe_mui | File Added: Screenshot 2024-12-09 171132.png | |
| 2024-12-09 17:16 | philippe_mui | OBNetwork customer | => Gold |
| 2024-12-09 17:16 | philippe_mui | Triggers an Emergency Pack | => No |
| 2024-12-09 17:16 | philippe_mui | Tag Attached: FASH | |
| 2025-01-03 14:48 | philippe_mui | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=28996#r28996 |
| 2025-01-03 15:16 | guilleaer | Assigned To | Retail => guilleaer |
| 2025-01-03 15:16 | guilleaer | Status | new => acknowledged |
| 2025-01-04 08:07 | ranjith_qualiantech_com | Assigned To | guilleaer => ranjith_qualiantech_com |
| 2025-01-04 08:07 | ranjith_qualiantech_com | Status | acknowledged => scheduled |
| 2025-01-06 07:30 | hgbot | Merge Request Status | => open |
| 2025-01-06 07:30 | hgbot | Note Added: 0173853 | |
| 2025-01-07 17:51 | hgbot | Merge Request Status | open => approved |
| 2025-01-08 06:30 | hgbot | Resolution | open => fixed |
| 2025-01-08 06:30 | hgbot | Status | scheduled => closed |
| 2025-01-08 06:30 | hgbot | Note Added: 0173881 | |
| 2025-01-08 06:30 | hgbot | Note Added: 0173882 | |