Openbravo Issue Tracking System - Openbravo ERP |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0057346 | Openbravo ERP | 07. Sales management | public | 2024-12-02 13:51 | 2024-12-02 16:38 |
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| Reporter | Joan Carles | |
| Assigned To | Retail | |
| Priority | normal | Severity | major | Reproducibility | have not tried |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Web browser | Google Chrome |
| Modules | Core |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0057346: Duplicate name for different cashups |
| Description | Lately we're finding different errors when importing orders and cashups from POS to backoffice.
In one occasion, sales orders were stuck because OB_Exception: "There are errors related to non-created customers, orders or cash management movements pending to be processed. Process them befor process he cashups".
In another occasion, the OB_Exception was just: "Cash up was already processed".
In both cases, we found two terminal cashups (in 2 different terminals) with the same name/number (see attached screenshots) |
| Steps To Reproduce | Not sure why these did happen. |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Cashup already processed.pdf (1,523,749) 2024-12-02 13:51
https://issues.openbravo.com/file_download.php?file_id=20591&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-12-02 13:51 | Joan Carles | New Issue | |
| 2024-12-02 13:51 | Joan Carles | Assigned To | => Triage Omni OMS |
| 2024-12-02 13:51 | Joan Carles | File Added: Cashup already processed.pdf | |
| 2024-12-02 13:51 | Joan Carles | Web browser | => Google Chrome |
| 2024-12-02 13:51 | Joan Carles | Modules | => Core |
| 2024-12-02 13:51 | Joan Carles | Triggers an Emergency Pack | => No |
| 2024-12-02 14:46 | aferraz | Assigned To | Triage Omni OMS => Retail |
| 2024-12-02 16:38 | Joan Carles | Note Added: 0172911 | |