Openbravo Issue Tracking System - POS2
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0057326POS2POSpublic2024-11-29 08:142024-12-04 09:34
gowthamveeramuthu 
Triage Platform Base 
highmajoralways
newopen 
5
 
24Q2 
No
0057326: user not able to login after updating instance from 24Q1 to 24Q2
user not able to login after updating instance from 24Q1 to 24Q2.
For Rand customer we updated instance from 24Q1 to 24Q2.
once the build done on productions, the users not able to login the application for the first time.
error attached "loginError".
the user with manual role facing this issue, if you have admin role then its logged in.

the message error is displayed in this point:
https://gitlab.com/openbravo/product/pmods/org.openbravo.core2/-/blob/master/src/org/openbravo/core2/login/Core2LoginMobileAccessChecker.java?ref_type=heads#L54 [^]

currentAppMode is blank

the message:
...Role Vendeur Balaboosté Mauritius has not access to Application POS2 and/or Application Mode

the appmode is not received from pos because the source is not refreshed, even if you refresh the browser the source is not updated.
there is no appmode present here(image attached "afterUpdate24Q2AppModeNotReflected")
prepare the instance with 24Q1
clean the browser cache.
do the login with manual role user.
do logout (no close chrome - no refresh login page)
update the instance to 24Q2
do login
the user cannot able to login
No tags attached.
jpg loginError.jpg (35,483) 2024-11-29 08:14
https://issues.openbravo.com/file_download.php?file_id=20578&type=bug
jpg

png afterUpdate24Q2AppModeNotReflected.png (1,143,987) 2024-11-29 08:15
https://issues.openbravo.com/file_download.php?file_id=20579&type=bug
png repo24Q2havingAppMode.png (244,359) 2024-11-29 08:15
https://issues.openbravo.com/file_download.php?file_id=20580&type=bug
png
Issue History
2024-11-29 08:14gowthamveeramuthuNew Issue
2024-11-29 08:14gowthamveeramuthuAssigned To => Retail
2024-11-29 08:14gowthamveeramuthuTriggers an Emergency Pack => No
2024-11-29 08:14gowthamveeramuthuFile Added: loginError.jpg
2024-11-29 08:15gowthamveeramuthuFile Added: afterUpdate24Q2AppModeNotReflected.png
2024-11-29 08:15gowthamveeramuthuFile Added: repo24Q2havingAppMode.png
2024-12-04 09:34aaroncaleroAssigned ToRetail => Triage Platform Base

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