0057227: When using safebox, when doing close tills, at the end of the cash up the drawer should be opened to remove safebox

Openbravo Issue Tracking System - POS2

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Project

Category

View Status

Date Submitted

Last Update

0057227

POS2

POS

public

2024-10-08 11:58

2024-11-21 16:39

Reporter

dorian_robillard

Assigned To

Rajesh_18

Priority

normal

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

24Q2.5

Fixed in Version

24Q2.5

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0057227: When using safebox, when doing close tills, at the end of the cash up the drawer should be opened to remove safebox

Description

When using safebox, when doing close tills, at the end of the cash up the drawer should be opened to remove safebox even if it is not counted

I have a till without payment method to count in cash up expcepted payment method manged in safebox.

When I close my till, i'm not able to remove physically my safebox because the drawer is not opened

For information, In enyo the drawer is opened with the same configuration

Steps To Reproduce

IN bacckoffice
1) COnfigure touchpoint type without payment method to count in cash up excepted cash which is defined in safebox

In POS
1) Connect to the till and open hardware manager
2) Associate safebox
3) Create ticket paying by cash (drawer is opened in HWM)
4) Close drawer in hardware manager
5) Close till --> The drawer is closed

Proposed Solution

Drawer should be opened when finishing cash up

Additional Information