Openbravo Issue Tracking System - POS2
• In Openbravo backoffice:
• Products to use for this test have 'Returnable' = Yes
• In 'User Action Input’ window, define a user action input with:
• user action 'Return Ticket'
• desired user input
• The POS user has a role with the required user action access 'Return Ticket' configured with 'Input Request Type' = 'Defined Actions Input'
• Login in POS with a correct user on the channel touchpoint
Steps:
Add products P1 and P2 to the ticket
Click on the '3 dots' button and select 'Convert to return'
On the 'Return Input' pop-up, select a reason R1 and check the checkbox 'Apply the same verified return ticket reason for the rest'
Click on 'NEXT' button
Click on the '3 dots' button and select 'Convert to order'
Expected Result:
The ticket is converted to an order
Under the name of the products P1 and P2: no reason is displayed
Obtained Result:
The ticket is converted to an order
But under the name of the products P1 and P2: the reasons still displayed (see video)
[RM-T785] Reassons displayed when convert to an Order.mp4 (2,188,668) 2024-11-20 11:59https://issues.openbravo.com/file_download.php?file_id=20525&type=bug