Openbravo Issue Tracking System - POS2 | ||||||||||||||||||||||||||||||||||||||
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ID | Project | Category | View Status | Date Submitted | Last Update | |||||||||||||||||||||||||||||||||
0057201 | POS2 | POS | public | 2024-11-20 10:50 | 2024-11-20 11:56 | |||||||||||||||||||||||||||||||||
Reporter | jfvaringot | |||||||||||||||||||||||||||||||||||||
Assigned To | SABARINATH P | |||||||||||||||||||||||||||||||||||||
Priority | urgent | Severity | major | Reproducibility | always | |||||||||||||||||||||||||||||||||
Status | scheduled | Resolution | open | |||||||||||||||||||||||||||||||||||
Platform | OS | 5 | OS Version | |||||||||||||||||||||||||||||||||||
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Target Version | Fixed in Version | |||||||||||||||||||||||||||||||||||||
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OBNetwork customer | ||||||||||||||||||||||||||||||||||||||
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Triggers an Emergency Pack | No | |||||||||||||||||||||||||||||||||||||
Summary | 0057201: Safe box - Expected ending amount is not correcty set when counted amount not initialized with expected amount | |||||||||||||||||||||||||||||||||||||
Description | Reported in https://openbravo.atlassian.net/browse/RM-19256 [^] REPRODUCED ON LIVEBUILDS : Back office : https://livebuilds.openbravo.com/context/retail_pos2_modules_pgsql/security/Login [^] POS : https://livebuilds.openbravo.com/context/retail_pos2_modules_pgsql/web/pos/?terminal=VBSSB1 [^] PREREQUISITES : YOU SHOULD USE SAFEBOX, AND HAVE ‘CASH’ PAYMENT METHOD SET TO ‘TRUE’. YOU SHOULD USE ‘UNIQUE SAFEBOX INITIAL COUNTING’ FEATURE ISSUE : When the checkbox ‘Initialize counted amount with expected amount’ is set to ‘false’ on touchpoint type > payment method > cash-up, then the ending expected amount is not correc -> the expected amount does not take into account the initially counted amount. | |||||||||||||||||||||||||||||||||||||
Steps To Reproduce | Step to reproduce : On Back-office : - Touchpoint type > Payment method > ‘Cash’ > ‘Initialize counted amount with expected amount’ = False On POS : - Open a till to do the initial counting of the safe box - Open a till AND DO NOT SELECT A SAFEBOX - Go to the initial counting menu - Initialise your safebox with an amount = 200€. - Do a cash-up to close the till - Open a till, and select the just initially counted safebox - Do sales - Do a cash-up to close the till - Open a till to do the final counting (do not select a safebox) -> The expected amount = amount of sales. -> Counted amount = 0 - Enter the counted amount = (initialized amount+sales amount) - Keep 200 then finish the counting - Do a cash-up to close the till On Back-office - On Safebox > Safe Box Ending Count History > select your counting date - On Safe Box Ending Count Payment Method > Expected amount = sales amount. It does not take into account the initially counted amount in the safebox, so, it’s not the expected amount => KO. CORRECT BEHAVIOR : If you set Touchpoint type > Payment method > ‘Cash’ > ‘Initialize counted amount with expected amount’ = True Then, at the final counting : Expected amount = (initialized amount+sales amount) => OK. => Which is OK. | |||||||||||||||||||||||||||||||||||||
Proposed Solution | Whatever the value of the parameter ‘Initialize counted amount with expected amount’ (TRUE/FALSE), the expected amount should not be different. It should always be the initially counted amount + all cash movements during the day (like when currently the parameter is set to TRUE). | |||||||||||||||||||||||||||||||||||||
Additional Information | ||||||||||||||||||||||||||||||||||||||
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Issue History | ||||||||||||||||||||||||||||||||||||||
Date Modified | Username | Field | Change | |||||||||||||||||||||||||||||||||||
2024-11-20 10:50 | jfvaringot | New Issue | ||||||||||||||||||||||||||||||||||||
2024-11-20 10:50 | jfvaringot | Assigned To | => Retail | |||||||||||||||||||||||||||||||||||
2024-11-20 10:50 | jfvaringot | Triggers an Emergency Pack | => No | |||||||||||||||||||||||||||||||||||
2024-11-20 11:07 | guillermogil | Severity | critical => major | |||||||||||||||||||||||||||||||||||
2024-11-20 11:53 | guillermogil | Relationship added | related to 0056783 | |||||||||||||||||||||||||||||||||||
2024-11-20 11:56 | migueldejuana | Status | new => scheduled | |||||||||||||||||||||||||||||||||||
2024-11-20 11:56 | migueldejuana | Assigned To | Retail => SABARINATH P |
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