0057108: Till is not being properly open when using safeboxes that control all payment methods

Openbravo Issue Tracking System - POS2

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Project

Category

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Date Submitted

Last Update

0057108

POS2

POS

public

2024-11-12 17:40

2024-11-19 13:52

Reporter

AugustoMauch

Assigned To

Rajesh_18

Priority

normal

Severity

major

Reproducibility

have not tried

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

24Q3.3

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0057108: Till is not being properly open when using safeboxes that control all payment methods

Description

The till is not properly being open when a user logs in after a cash up if:
- The till is configured to use safeboxes
- All the countable payment methods are assigned to the safebox

In that case, when the user logs in after a cashup, no entry is created in Terminal and Till Status -> Till Status. As a consequence, during that time it is not possible to check in the backend (or by checking the db) that the till is open.

After that, when the till is closed, an entry is created in Terminal and Till Status -> Till Status but apparently with the Opened and Closed fields switched.

Steps To Reproduce

- Configure a terminal to use safeboxes
- Configure the payment methods so that all the countable payment methods are included in the safebox
- Login in the terminal. Notice that the user will be prompted to select a safebox.
- Continue until reaching the main window. Notice that no entry was created in the Terminal and Till Status -> Till Status tab.

Proposed Solution

We only execute openTillInServer when Initial Count step is shown and we create the session in backoffice in that case.
If we do not have Cash payment methods or they are linked to a Safe Box, the Initial Count step is not shown and session is not create in backoffice.

Instead of adding openTillInServer like this(because Till.openTill StateActions is not launched):
OB.App.StateAPI.Till.openTill.addActionPreparation(openTillInServer);

We should find another action that is always executed to add openTillInServer actionPreparation

Additional Information