Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0057040 | POS2 | POS | public | 2024-11-07 17:13 | 2024-12-09 19:05 |
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| Reporter | kchoperena | |
| Assigned To | sreehari | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | pi | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0057040: Nominal Gift Certificate creation is not working with external customers (CRM without coding) |
| Description | Nominal Gift Certificate creation is not working when the customers are in a external CRM system
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| Steps To Reproduce | PRE-REQUIREMENTS:
Enable a CRM connector for the Organization you are going to use for the test
Configure a Gift Card Reason / Type with the flag "Has owner" checked
STEPS:
1.- Log into the POS2
2.- In the menu, go to Store>Gift Cards/Credit Notes/Gift Certificates
3.- Click on Create Gift Certificate
4.- Select the Gift Card Category created in the PRE-REQUIREMENTS
5.- Assign a customer from the CRM
6.- Add a expiration date and an amount
7.- Click on 'Create'
RESULT:
An error happened
The error is happening because in the GiftCardCertificate class, the businessPartner object is null (line67) and then an exception is raised
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| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Screenshot from 2024-11-07 17-11-15.png (203,421) 2024-11-07 17:13
https://issues.openbravo.com/file_download.php?file_id=20446&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-11-07 17:13 | kchoperena | New Issue | |
| 2024-11-07 17:13 | kchoperena | Assigned To | => Retail |
| 2024-11-07 17:13 | kchoperena | File Added: Screenshot from 2024-11-07 17-11-15.png | |
| 2024-11-07 17:13 | kchoperena | Triggers an Emergency Pack | => No |
| 2024-11-13 09:12 | guilleaer | Assigned To | Retail => guilleaer |
| 2024-11-13 09:12 | guilleaer | Status | new => acknowledged |
| 2024-11-13 13:48 | sreehari | Assigned To | guilleaer => sreehari |
| 2024-11-13 13:48 | sreehari | Status | acknowledged => scheduled |
| 2024-11-25 08:55 | hgbot | Note Added: 0172518 | |
| 2024-12-09 19:05 | hgbot | Resolution | open => fixed |
| 2024-12-09 19:05 | hgbot | Status | scheduled => closed |
| 2024-12-09 19:05 | hgbot | Note Added: 0173082 | |
| 2024-12-09 19:05 | hgbot | Note Added: 0173083 | |