Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0056989 | POS2 | POS | public | 2024-11-05 16:10 | 2025-01-29 16:45 |
|
| Reporter | dorian_robillard | |
| Assigned To | sreehari | |
| Priority | high | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | 25Q1 | |
| Merge Request Status | |
| Review Assigned To | guillermogil |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0056989: CRM no code : When validation information is configured in CRM, icon is not removed in anonymous customer |
| Description | When validation information is configured in CRM and a customer is created without this information, an icon is displayed --> Normal behaviour
But when I finalize ticket, the icon remains associated to the anonymous customer
In order to properly reproduce this issue, you must be using a CRM connector other than the Openbravo one. |
| Steps To Reproduce | https://drive.google.com/file/d/1RBPG5551oasMcCKnKNT0xHPJJkUoNqdW/view?usp=drive_link [^] |
| Proposed Solution | The icon should disappear when finalizing tickets |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | related to | defect | 0057906 | | closed | sreehari | CRM no code : When validation information is configured in CRM, icon is not removed in anonymous customer |
|
| Attached Files | |
|
| Issue History |
| Date Modified | Username | Field | Change |
| 2024-11-05 16:10 | dorian_robillard | New Issue | |
| 2024-11-05 16:10 | dorian_robillard | Assigned To | => Retail |
| 2024-11-05 16:10 | dorian_robillard | Triggers an Emergency Pack | => No |
| 2024-11-05 16:15 | guilleaer | Assigned To | Retail => guilleaer |
| 2024-11-05 16:15 | guilleaer | Status | new => acknowledged |
| 2024-11-06 08:29 | sreehari | Assigned To | guilleaer => sreehari |
| 2024-11-06 08:29 | sreehari | Status | acknowledged => scheduled |
| 2024-11-08 14:22 | hgbot | Note Added: 0171709 | |
| 2024-11-08 14:35 | hgbot | Resolution | open => fixed |
| 2024-11-08 14:35 | hgbot | Status | scheduled => closed |
| 2024-11-08 14:35 | hgbot | Fixed in Version | => 25Q1 |
| 2024-11-08 14:35 | hgbot | Note Added: 0171711 | |
| 2024-11-08 14:35 | hgbot | Note Added: 0171712 | |
| 2025-01-27 14:37 | jinigo | Status | closed => new |
| 2025-01-27 14:37 | jinigo | Resolution | fixed => open |
| 2025-01-27 14:37 | jinigo | Fixed in Version | 25Q1 => |
| 2025-01-27 14:39 | guillermogil | Status | new => scheduled |
| 2025-01-27 14:39 | guillermogil | Status | scheduled => resolved |
| 2025-01-27 14:39 | guillermogil | Resolution | open => fixed |
| 2025-01-27 14:39 | guillermogil | Review Assigned To | => guillermogil |
| 2025-01-27 14:39 | guillermogil | Note Added: 0174754 | |
| 2025-01-27 14:39 | guillermogil | Status | resolved => closed |
| 2025-01-27 14:39 | guillermogil | Fixed in Version | => 25Q1 |
| 2025-01-29 16:45 | plujan | Description Updated | bug_revision_view_page.php?rev_id=29138#r29138 |
| 2025-02-10 14:38 | lorenzofidalgo | Relationship added | related to 0057906 |