0056973: [24Q4] POS is completely blocked when completing a payment if no options are set in the Receipt Delivery pop-up

Openbravo Issue Tracking System - POS2

View Issue Details

Project

Category

View Status

Date Submitted

Last Update

0056973

POS2

POS

public

2024-10-04 10:56

2024-11-05 11:48

Reporter

asier_perez

Assigned To

Rajesh_18

Priority

immediate

Severity

critical

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

main

Target Version

24Q3.3

Fixed in Version

24Q3.3

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Production - Confirmed Stable

Regression date

2023-12-23

Regression introduced in release

24Q1

Regression introduced by commit

https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/a2dd210e7e19719bfe47c9cbb093c0658579fc6e [^]

Triggers an Emergency Pack

Summary

0056973: [24Q4] POS is completely blocked when completing a payment if no options are set in the Receipt Delivery pop-up

Description

When you enable the Receipt Delivery pop-up to appear when completing a payment, but if no options are selected, the pop-up will appear with no options and it will not be possible to close it or do anything without refreshing the page.

The issue is reproducible from 24Q2 onward. Not reproducible on 24Q1.

Steps To Reproduce

1) Log in backoffice
2) Go to Channel - Touchpoint Type
3) Open the touchpoint type you are going to use
4) Select the checkbox "Show document delivery methods"
5) With "Print", "Email", "Can Select More Than One Option" and "Can Continue Without Selecting Any Option" deselected, save the record
6) Log in POS
7) Complete a payment
8) The pop-up will show up. You cannot close it or do anything else

Proposed Solution

Add a return button or some way to go back, and/or display an informative error message. Or just do not allow the pop-up to be empty.

Additional Information