Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0056958 | POS2 | POS | public | 2024-11-04 12:37 | 2024-11-12 06:06 |
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| Reporter | charlotte_vasseur | |
| Assigned To | Rajesh_18 | |
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | 25Q1 | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | No |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0056958: [PAYMENT METHOD] Wrong message in tooltip when PM is not refundable |
| Description | When a payment method is not refundable, a message 'The amount has been paid' is displayed even if no payment has been done |
| Steps To Reproduce | In backoffice
Go to 'Channel - Touchpoint Type' window
For a payment method, define 'Refundable' = No
In POS
Create a return on several products
Click on the 'Refund' button
Previous method is grayed out (OK)
Try to click / move the mouse over the payment method button
=> A tooltip is displayed but the message 'The amount has been paid' is wrong (see Message tooltip PM not refundable.png) |
| Proposed Solution | As seen with Matthieu Ahn, the tooltip should displayed something like ''Method not authorized during return' |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | related to | defect | 0056849 | | closed | Rajesh_18 | [24Q4]Incorrect message when there is no attached safe box and trying to pay with cash |
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| Attached Files |  Message tooltip PM not refundable.png (177,527) 2024-11-04 12:37
https://issues.openbravo.com/file_download.php?file_id=20412&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-11-04 12:37 | charlotte_vasseur | New Issue | |
| 2024-11-04 12:37 | charlotte_vasseur | Assigned To | => Retail |
| 2024-11-04 12:37 | charlotte_vasseur | File Added: Message tooltip PM not refundable.png | |
| 2024-11-04 12:37 | charlotte_vasseur | Triggers an Emergency Pack | => No |
| 2024-11-04 14:53 | migueldejuana | Status | new => scheduled |
| 2024-11-04 14:53 | migueldejuana | Assigned To | Retail => Rajesh_18 |
| 2024-11-04 15:02 | Rajesh_18 | Relationship added | related to 0056849 |
| 2024-11-10 05:29 | hgbot | Merge Request Status | => open |
| 2024-11-10 05:29 | hgbot | Note Added: 0171722 | |
| 2024-11-12 06:05 | hgbot | Merge Request Status | open => approved |
| 2024-11-12 06:06 | hgbot | Resolution | open => fixed |
| 2024-11-12 06:06 | hgbot | Status | scheduled => closed |
| 2024-11-12 06:06 | hgbot | Fixed in Version | => 25Q1 |
| 2024-11-12 06:06 | hgbot | Note Added: 0171772 | |
| 2024-11-12 06:06 | hgbot | Note Added: 0171773 | |