Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0056934POS2POSpublic2024-10-29 18:042024-10-30 16:21
Reporterfermin_ostivar 
Assigned Tofofarril 
PrioritynormalSeverityminorReproducibilityalways
StatusacknowledgedResolutionopen 
PlatformOS5OS Version
Product Versionpi 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0056934: Return Line without return reason
DescriptionWhen a ticket is convert to return, and the "Return Ticket" user action is defined to set an input. If the cashier click on the User Action Cancel button it is possible to add a Product without Return Reason.
Steps To Reproduce[POS]
Add a Product
Click Menu -> Convert To Return
Select the Reason Code and Accept
Add Product
Click on the Cancel Button of the User Action Popup.

The product is added without Reason Code
Proposed SolutionMust not be possible to add a Product without Reason Code in the User Input is defined in the User Action
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng 2024-10-29_18-05.png (102,304) 2024-10-29 18:07
https://issues.openbravo.com/file_download.php?file_id=20400&type=bug
png

png 2024-10-29_18-07.png (50,127) 2024-10-29 18:07
https://issues.openbravo.com/file_download.php?file_id=20401&type=bug
png

png 2024-10-29_18-07_1.png (111,034) 2024-10-29 18:08
https://issues.openbravo.com/file_download.php?file_id=20402&type=bug
png

? Screencast from 29-10-24 18:10:20.webm (2,691,381) 2024-10-29 18:12
https://issues.openbravo.com/file_download.php?file_id=20403&type=bug
png 2024-10-29_18-13.png (130,600) 2024-10-29 18:14
https://issues.openbravo.com/file_download.php?file_id=20404&type=bug
png

png 2024-10-29_18-14.png (117,799) 2024-10-29 18:14
https://issues.openbravo.com/file_download.php?file_id=20405&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2024-10-29 18:04fermin_ostivarNew Issue
2024-10-29 18:04fermin_ostivarAssigned To => Retail
2024-10-29 18:04fermin_ostivarTriggers an Emergency Pack => No
2024-10-29 18:07fermin_ostivarFile Added: 2024-10-29_18-05.png
2024-10-29 18:07fermin_ostivarFile Added: 2024-10-29_18-07.png
2024-10-29 18:08fermin_ostivarFile Added: 2024-10-29_18-07_1.png
2024-10-29 18:12fermin_ostivarFile Added: Screencast from 29-10-24 18:10:20.webm
2024-10-29 18:14fermin_ostivarFile Added: 2024-10-29_18-13.png
2024-10-29 18:14fermin_ostivarFile Added: 2024-10-29_18-14.png
2024-10-30 16:09jorgewederagoAssigned ToRetail => jorgewederago
2024-10-30 16:09jorgewederagoStatusnew => acknowledged
2024-10-30 16:21fofarrilAssigned Tojorgewederago => fofarril

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