Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0056931POS2Corepublic2024-10-29 16:292024-10-29 17:36
Reportermalsasua 
Assigned ToTriage Platform Base 
PrioritynormalSeverityminorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0056931: Refund is not possible with Tax Free tickets and no returnable products
DescriptionWhen you try to refund a Tax Free ticekt, it requires to return the whole ticket. It is not possible to do refund of partial ticket.
But if the ticket contains lines with no returnable products, the refund is not possible
Steps To Reproduce. create a new ticket
. add item1 (normal product)
. add item2 (no returnable product)
. complete ticket
. Execute Tax Free process for the previous ticket
. Verify REturn of previous ticket:
it is not possible to select the line2
the system does not allow to made a partial return
Proposed SolutionTo be defined.
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2024-10-29 16:29malsasuaNew Issue
2024-10-29 16:29malsasuaAssigned To => Triage Platform Base
2024-10-29 16:29malsasuaTriggers an Emergency Pack => No
2024-10-29 17:08psanjuanProposed Solution updated
2024-10-29 17:36malsasuaTypedefect => design defect

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