Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0056905 | POS2 | POS | public | 2024-10-25 12:26 | 2024-11-18 15:00 |
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| Reporter | lorenzofidalgo | |
| Assigned To | Rajesh_18 | |
| Priority | immediate | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | main | |
| Target Version | | Fixed in Version | 25Q1 | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | No |
| Support ticket | |
| Regression level | Production - QA Approved |
| Regression date | |
| Regression introduced in release | 24Q3 |
| Regression introduced by commit | https://issues.openbravo.com/view.php?id=55405 [^] |
| Triggers an Emergency Pack | No |
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| Summary | 0056905: [24Q4] In addition to Cash, Vouchers are now counted in the "Cash to Keep" window, which induces some wrong flows |
| Description | The Voucher payment method is now included in the "Cash to Keep" Cash Up process which induces some wrong functional flows.
It is reproducible since 24Q3. It is working as expected in 24Q2.4. |
| Steps To Reproduce | 0-As precondition, login POS as vallblanca and complete a cash up keeping nothing (and the system will log you out because of the Cash up process).
1-Login POS as vallblanca and add 1x "Avalanche Transceiver" to the current empty ticket. Complete the sell paying with cash.
2-Add 1x "Avalanche Transceiver" to the current empty ticket. Click the 3 dots button at the bottom of the ticket and "Convert to return". Click "Refund" button.
3-Add 50€ as Cash and the rest of the payment as Voucher. Click Done button.
4-Go to "Close Till" and Match both expected quantities. Click Next button.
5-Now, in the "Step 2 of 3: Cash to Keep", realise "Voucher" is also being counted, apart from "Cash". DEFECT: Voucher is being taken into account here.
6-Now, in the CASH row, click "Keep 100.50€" button. Now, in the VOUCHER row, click "Keep 100.50€" button. Click that button twice. DEFECT: Realise the following error message is also shown "The quantity to keep cannot be greater than the counted quantity.". Nevertheless, Next button can be clicked and the process can continue with this wrong flow. |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | depends on | backport | 0057151 | 24Q4 | closed | Rajesh_18 | [24Q4] In addition to Cash, Vouchers are now counted in the "Cash to Keep" window, which induces some wrong flows | | depends on | backport | 0057152 | 24Q3.3 | closed | Rajesh_18 | [24Q4] In addition to Cash, Vouchers are now counted in the "Cash to Keep" window, which induces some wrong flows |
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| Attached Files |  VoucherToKeep.png (49,577) 2024-10-25 12:26
https://issues.openbravo.com/file_download.php?file_id=20380&type=bug
Vouchers.png (64,717) 2024-10-25 12:26
https://issues.openbravo.com/file_download.php?file_id=20381&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-10-25 12:26 | lorenzofidalgo | New Issue | |
| 2024-10-25 12:26 | lorenzofidalgo | Assigned To | => Retail |
| 2024-10-25 12:26 | lorenzofidalgo | File Added: VoucherToKeep.png | |
| 2024-10-25 12:26 | lorenzofidalgo | OBNetwork customer | => No |
| 2024-10-25 12:26 | lorenzofidalgo | Regression level | => Production - QA Approved |
| 2024-10-25 12:26 | lorenzofidalgo | Regression introduced in release | => 24Q3 |
| 2024-10-25 12:26 | lorenzofidalgo | Triggers an Emergency Pack | => No |
| 2024-10-25 12:26 | lorenzofidalgo | File Added: Vouchers.png | |
| 2024-10-25 12:31 | lorenzofidalgo | Summary | [24Q4] In addition to Cash, Vouchers are now counted in the "Cash to Keep" window => [24Q4] In addition to Cash, Vouchers are now counted in the "Cash to Keep" window, which induces some wrong flows |
| 2024-10-25 13:08 | migueldejuana | Status | new => scheduled |
| 2024-10-25 13:08 | migueldejuana | Assigned To | Retail => Rajesh_18 |
| 2024-10-25 13:25 | migueldejuana | Relationship added | related to 0056907 |
| 2024-10-25 13:30 | migueldejuana | Relationship deleted | related to 0056907 |
| 2024-11-06 09:04 | hgbot | Merge Request Status | => open |
| 2024-11-06 09:04 | hgbot | Note Added: 0171479 | |
| 2024-11-06 09:06 | hgbot | Note Added: 0171480 | |
| 2024-11-18 14:59 | marvintm | Regression introduced by commit | => https://issues.openbravo.com/view.php?id=55405 [^] |
| 2024-11-18 14:59 | marvintm | Status | scheduled => acknowledged |
| 2024-11-18 14:59 | marvintm | Status | acknowledged => scheduled |
| 2024-11-18 14:59 | hgbot | Merge Request Status | open => approved |
| 2024-11-18 15:00 | hgbot | Resolution | open => fixed |
| 2024-11-18 15:00 | hgbot | Status | scheduled => closed |
| 2024-11-18 15:00 | hgbot | Fixed in Version | => 25Q1 |
| 2024-11-18 15:00 | hgbot | Note Added: 0172173 | |
| 2024-11-18 15:00 | hgbot | Note Added: 0172174 | |
| 2024-11-18 15:00 | hgbot | Note Added: 0172175 | |
| 2024-11-18 15:00 | hgbot | Note Added: 0172176 | |
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(0171479)
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hgbot
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2024-11-06 09:04
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(0171480)
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hgbot
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2024-11-06 09:06
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(0172173)
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hgbot
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2024-11-18 15:00
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(0172174)
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hgbot
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2024-11-18 15:00
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(0172175)
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hgbot
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2024-11-18 15:00
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(0172176)
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hgbot
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2024-11-18 15:00
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