Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0056875 | Retail Modules | Copy Retail Store | public | 2024-10-23 16:29 | 2024-10-25 14:35 |
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| Reporter | ivazquez | |
| Assigned To | Rajesh_18 | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | scheduled | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | RR24Q2 | |
| Target Version | RR24Q2 | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0056875: [Copy Retail Store] Problem maximum number of active WebPOS |
| Description | If you are close to the limit of active WebPOS that your license allows, you run the Copy Retail Store, and the amount of WebPOS to copy exceeds this limit, it will not report the problem or interrupt the process, it will continue and block the back office for exceeding the limit.
We have been testing and verified that the only way where you are currently notified of the error of the terminals is when you have the limit of active terminals at the moment of launching the Copy Retail Store process, at that point you will be notified of the error, however if you have one less than the limit, the process will continue and will create more than the limit, thus blocking the backoffice. |
| Steps To Reproduce | -Have a licensed environment active and check the limit of active WebPOS.
-Activate a number close to the limit, e.g. if the limit is 228, have 227 active terminals.
-Run the Copy Retail Store, you will see that the process finishes correctly.
-Log out of the Backoffice and log in again, you will see an error message informing you that the limit of active terminals has been exceeded and you will only be able to log in as System Administrator. |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  limiteSobrepasado.png (70,072) 2024-10-23 16:29
https://issues.openbravo.com/file_download.php?file_id=20364&type=bug
errorInTheCRSProcess.png (13,159) 2024-10-23 16:30
https://issues.openbravo.com/file_download.php?file_id=20365&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-10-23 16:29 | ivazquez | New Issue | |
| 2024-10-23 16:29 | ivazquez | Assigned To | => Retail |
| 2024-10-23 16:29 | ivazquez | File Added: limiteSobrepasado.png | |
| 2024-10-23 16:29 | ivazquez | Triggers an Emergency Pack | => No |
| 2024-10-23 16:30 | ivazquez | File Added: errorInTheCRSProcess.png | |
| 2024-10-25 07:59 | migueldejuana | Status | new => scheduled |
| 2024-10-25 07:59 | migueldejuana | Assigned To | Retail => Rajesh_18 |
| 2024-10-25 14:35 | hgbot | Note Added: 0170969 | |