Openbravo Issue Tracking System - POS2
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0056826POS2POSpublic2024-10-18 09:322025-03-27 12:18
jinigo 
dmytro_tarasov 
normalminoralways
closedduplicate 
5
 
 
No
No
0056826: [24Q4] Orientation change causes loading issue on Payment Method Additional Info screen.
When the screen orientation is changed on the Payment Method Additional Info screen, it gets stuck loading and becomes unresponsive.
1. Go to Backoffice
2. Go to 'Channel Touchpoint Type' window
3. Open 'POS2SD VBS POS2 Terminal Type' channel touchpoint
4. Navigate to the 'Payment Method' tab -> Open 'Cash' Payment method
5. Check 'Additional Information' box
6. Ctrl+S to save.
7. Go to POS2 (VBS-2).
8. Select any product.
9. Click 'Pay' button.
10. Select 'Cash' pay method.
11. When the Payment Method Additional Info screen appears, change the screen orientation.

Actual Result: The screen gets stuck loading and becomes unresponsive.
Expected result: The screen adjusts to the new orientation, and the Additional Information functionality works properly.
No tags attached.
Issue History
2024-10-18 09:32jinigoNew Issue
2024-10-18 09:32jinigoAssigned To => Retail
2024-10-18 09:32jinigoTriggers an Emergency Pack => No
2025-01-24 07:30guillermogilAssigned ToRetail => migueldejuana
2025-01-27 15:38migueldejuanaStatusnew => scheduled
2025-01-27 15:38migueldejuanaAssigned Tomigueldejuana => dmytro_tarasov
2025-03-27 12:18hgbotNote Added: 0177584
2025-03-27 12:18hgbotStatusscheduled => closed
2025-03-27 12:18hgbotResolutionopen => duplicate

Notes
(0177584)
hgbot   
2025-03-27 12:18   
Issue exported to Jira: https://openbravo.atlassian.net/browse/RM-24321 [^]