Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0056826POS2POSpublic2024-10-18 09:322024-10-18 09:32
Reporterjinigo 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0056826: [24Q4] Orientation change causes loading issue on Payment Method Additional Info screen.
DescriptionWhen the screen orientation is changed on the Payment Method Additional Info screen, it gets stuck loading and becomes unresponsive.
Steps To Reproduce1. Go to Backoffice
2. Go to 'Channel Touchpoint Type' window
3. Open 'POS2SD VBS POS2 Terminal Type' channel touchpoint
4. Navigate to the 'Payment Method' tab -> Open 'Cash' Payment method
5. Check 'Additional Information' box
6. Ctrl+S to save.
7. Go to POS2 (VBS-2).
8. Select any product.
9. Click 'Pay' button.
10. Select 'Cash' pay method.
11. When the Payment Method Additional Info screen appears, change the screen orientation.

Actual Result: The screen gets stuck loading and becomes unresponsive.
Expected result: The screen adjusts to the new orientation, and the Additional Information functionality works properly.
Proposed Solution
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2024-10-18 09:32jinigoNew Issue
2024-10-18 09:32jinigoAssigned To => Retail
2024-10-18 09:32jinigoTriggers an Emergency Pack => No

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