Openbravo Issue Tracking System - Retail Modules | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0056802 | Retail Modules | Web POS | public | 2024-10-16 12:36 | 2025-02-13 06:07 |
| Reporter | malsasua | ||||
| Assigned To | jorgewederago | ||||
| Priority | high | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | invalid | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | No | ||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0056802: Pay Open Ticket does not work with a Payment Provider | ||||
| Description | It is not possible to complete a payment with Pay Open Ticket flow using a Payment Method that uses a Payment Provider, like AxisC3, Adyen or the Payments API | ||||
| Steps To Reproduce | BO: touchpoint type -> Credit Card -> Payment Provider: The payment provider of choice (like AxisC3 or the Payments API) -> Overpayment / Change limit: 0 POS: new ticket . add line1: lineAmt 100 -> total ticket 100 new ticket . add line2: lineAmt 20 - click in Return line: lineAmt -20 -> total ticket 80 Pay Open Ticket . select the two previous tickets . click in total ticket (80) . pay using the Payment Provider -> the payment is not completed and the POS gets blocked. | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
| Relationships | |||||
| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2024-10-16 12:36 | malsasua | New Issue | |||
| 2024-10-16 12:36 | malsasua | Assigned To | => Triage Platform Conn | ||
| 2024-10-16 12:36 | malsasua | OBNetwork customer | => Gold | ||
| 2024-10-16 12:36 | malsasua | Support ticket | => 111461 | ||
| 2024-10-16 12:36 | malsasua | Triggers an Emergency Pack | => No | ||
| 2024-10-17 12:48 | adrianromero | Assigned To | Triage Platform Conn => ander_flores | ||
| 2024-10-17 16:12 | malsasua | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=28611#r28611 | ||
| 2024-10-18 10:33 | ander_flores | Assigned To | ander_flores => Retail | ||
| 2024-10-18 10:33 | ander_flores | Category | AxisC3 => Web POS | ||
| 2024-10-18 10:33 | ander_flores | Summary | Pay Open Ticket does not work with axisC3 => Pay Open Ticket does not work with a Payment Provider | ||
| 2024-10-18 10:33 | ander_flores | Description Updated | bug_revision_view_page.php?rev_id=28613#r28613 | ||
| 2024-10-18 10:33 | ander_flores | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=28614#r28614 | ||
| 2024-10-18 12:10 | jorgewederago | Assigned To | Retail => jorgewederago | ||
| 2024-10-18 13:23 | jorgewederago | Assigned To | jorgewederago => alainperez | ||
| 2024-10-18 13:23 | jorgewederago | Status | new => acknowledged | ||
| 2024-10-21 18:01 | alainperez | Status | acknowledged => scheduled | ||
| 2024-10-23 13:23 | jorgewederago | Severity | major => minor | ||
| 2024-10-23 15:17 | jorgewederago | OBNetwork customer | Gold => No | ||
| 2024-10-23 15:17 | jorgewederago | Support ticket | 111461 => | ||
| 2025-01-08 07:47 | jorgewederago | Assigned To | alainperez => malsasua | ||
| 2025-01-08 07:47 | jorgewederago | Status | scheduled => feedback | ||
| 2025-01-24 06:05 | jorgewederago | Assigned To | malsasua => adrianromero | ||
| 2025-01-24 06:41 | jorgewederago | Assigned To | adrianromero => jorgewederago | ||
| 2025-02-13 06:07 | jorgewederago | Note Added: 0175563 | |||
| 2025-02-13 06:07 | jorgewederago | Status | feedback => closed | ||
| 2025-02-13 06:07 | jorgewederago | Resolution | open => invalid | ||
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