Openbravo Issue Tracking System - POS2
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0056801POS2POSpublic2024-10-16 12:082024-10-16 12:08
asier_perez 
Retail 
normaltrivialsometimes
newopen 
5
 
 
No
0056801: [24Q4] Cannot type anything in Approval Required dialog
Sometimes, in some Approval Required dialog, it is not possible to select correctly the User and Password fields, so it is not possible to type there if that happens. It is required to cancel and start from the beginning until the approval dialog appears again.

This can happen in different approval dialogs. It may require several attempts.
1) Log in backoffice
2) Go to Channel Touchpoint window
3) Open the VBS-3 record
4) Mark the 'Restrict User Multi-Terminal Opening If Previous Till Open' checkbox and save
5) Go to Role
6) Select VallBlancaUser and go to User Action Access subtab
7) Create a new record with the following values:
  - User Action: Connect Even If A Terminal Is Already Open For User
  - Approval: Approval Required and Can Approve
  - Active: checked
8) Log in VBS-2 and leave the till open
9) Log in VBS-3 => The approval dialog will be displayed, and sometimes it is not possible to type anything there
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png approval.png (39,245) 2024-10-16 12:08
https://issues.openbravo.com/file_download.php?file_id=20326&type=bug
png
Issue History
2024-10-16 12:08asier_perezNew Issue
2024-10-16 12:08asier_perezAssigned To => Retail
2024-10-16 12:08asier_perezFile Added: approval.png
2024-10-16 12:08asier_perezTriggers an Emergency Pack => No

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