Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0056798POS2POSpublic2024-10-16 11:082024-10-29 12:47
Reporterjfvaringot 
Assigned ToAugustoMauch 
PriorityurgentSeveritymajorReproducibilityalways
StatusscheduledResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0056798: Issue on RM-13604 - Short POS Timeout
DescriptionWhen the lead time is set to 0 or blank, the behavior of the short time-out is not as desired.



Case 1 :
- Web POS Session Timeout setting : 30s
- Web POS Session Timeout - Alert Lead Time : 0s
- Expected : Log out after 30s, without any alert popup
- Result : Alert message after 45s, telling the deconnection will occur in 0s. No automatic logout.

Case 2 :
- Web POS Session Timeout setting : 30s
- Web POS Session Timeout - Alert Lead Time : N/A
- Expected : Log out after 30s, without any alert popup
- Result : Alert message displayed immediately after the update of the POS, with 120s countdown.
When clicking on 'Stay connected', the countdown is rest to 120s and starts again.
When clicking on 'Disconnect', the user is logged out, but the alert message is still displayed, with the 120s countdown.
Steps To ReproduceCase 1 :
On back office :
- Web POS Session Timeout setting : 30s
- Web POS Session Timeout - Alert Lead Time : 0s

On POS :
- Work on POS
- Wait 30s

Case 2:
On back office :
- Web POS Session Timeout setting : 30s
- Web POS Session Timeout - Alert Lead Time : put nothing

On POS :
- Work on POS
- Wait 30s
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
depends on backport 005692324Q4 scheduled AugustoMauch Issue on RM-13604 - Short POS Timeout 
Not all the children of this issue are yet resolved or closed.
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2024-10-16 11:08jfvaringotNew Issue
2024-10-16 11:08jfvaringotAssigned To => Retail
2024-10-16 11:08jfvaringotTriggers an Emergency Pack => No
2024-10-17 06:49guillermogilAssigned ToRetail => Triage Platform Base
2024-10-29 11:12hgbotNote Added: 0171100
2024-10-29 11:15hgbotNote Added: 0171101
2024-10-29 12:26AugustoMauchAssigned ToTriage Platform Base => AugustoMauch
2024-10-29 12:47AugustoMauchStatusnew => scheduled
2024-10-29 12:47AugustoMauchStatusscheduled => resolved
2024-10-29 12:47AugustoMauchResolutionopen => fixed
2024-10-29 12:47AugustoMauchStatusresolved => new
2024-10-29 12:47AugustoMauchResolutionfixed => open
2024-10-29 12:47AugustoMauchStatusnew => scheduled

Notes
(0171100)
hgbot   
2024-10-29 11:12   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.mobile.core/-/merge_requests/766 [^]
(0171101)
hgbot   
2024-10-29 11:15   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1744 [^]