Openbravo Issue Tracking System - POS2  | 
| View Issue Details | 
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| ID | Project | Category | View Status | Date Submitted | Last Update | 
| 0056739 | POS2 | POS | public | 2024-10-10 16:40 | 2024-10-14 15:45 | 
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| Reporter | jorgewederago |   | 
| Assigned To | Rajesh_18 |   | 
| Priority | high | Severity | major | Reproducibility | always | 
| Status | closed | Resolution | fixed |   | 
| Platform |  | OS | 5 | OS Version |  | 
| Product Version |  |   | 
| Target Version |  | Fixed in Version | 25Q1 |   | 
| Merge Request Status | approved | 
| Review Assigned To |  | 
| OBNetwork customer | Gold | 
| Support ticket |  | 
| Regression level |  | 
| Regression date |  | 
| Regression introduced in release |  | 
| Regression introduced by commit |  | 
| Triggers an Emergency Pack | No | 
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| Summary | 0056739: Under certain circumstances it is not possible to navigate to payments | 
| Description | It is not possible to move to payments in an environment where the Counting Tool is active as well as having a payment provider configured  | 
| Steps To Reproduce | 1.-Create a new Payment Provider with "Event Payment Provider" as provider 
2.-Configure a payment method with the previously created payment provider 
3.-In Touchpoint Type in the cash payment method configure it to use the Counting Tool in the Cashup part 
4.-Log into POS 
5.-Start a cashup and make sure that upon selecting Cash the counting tool is shown. If not, click the cash line to trigger it. 
6.-Cancel the counting tool and abort the cashup 
7.-Add a product 
8.-Try to move to payments | 
| Proposed Solution | In countDisplay.jsx there a line that does "await setSelectedPaymentMethod({})". 
The execution of that function is missing an important parameter which is the processKey. 
 
Upon adding the missing parameter everything should be fixed 
 
Note: It is needed to backport this issue | 
| Additional Information |  | 
| Tags | No tags attached. | 
| Relationships | | depends on  | backport  | 0056741 | 24Q4  | closed  | Rajesh_18  | Under certain circumstances it is not possible to navigate to payments  |  | depends on  | backport  | 0056742 | 24Q3.2  | closed  | Rajesh_18  | Under certain circumstances it is not possible to navigate to payments  |  | depends on  | backport  | 0056743 | 24Q2.4  | closed  | Rajesh_18  | Under certain circumstances it is not possible to navigate to payments  |  
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| Attached Files |  | 
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| Issue History | 
| Date Modified | Username | Field | Change | 
| 2024-10-10 16:40 | jorgewederago | New Issue |  | 
| 2024-10-10 16:40 | jorgewederago | Assigned To |  => Retail | 
| 2024-10-10 16:40 | jorgewederago | OBNetwork customer |  => Gold | 
| 2024-10-10 16:40 | jorgewederago | Triggers an Emergency Pack |  => No | 
| 2024-10-10 16:41 | jorgewederago | Proposed Solution updated |  | 
| 2024-10-11 09:47 | guilleaer | Assigned To | Retail => migueldejuana | 
| 2024-10-11 09:47 | guilleaer | Status | new => acknowledged | 
| 2024-10-11 11:48 | marvintm | Assigned To | migueldejuana => Rajesh_18 | 
| 2024-10-11 11:48 | marvintm | Status | acknowledged => scheduled | 
| 2024-10-11 12:32 | egoitz | Issue Monitored: egoitz |  | 
| 2024-10-11 13:45 | malsasua | Issue Monitored: malsasua |  | 
| 2024-10-11 17:08 | hgbot | Merge Request Status |  => open | 
| 2024-10-11 17:08 | hgbot | Note Added: 0170308 |  | 
| 2024-10-11 17:10 | hgbot | Note Added: 0170309 |  | 
| 2024-10-14 13:10 | hgbot | Merge Request Status | open => approved | 
| 2024-10-14 15:44 | hgbot | Resolution | open => fixed | 
| 2024-10-14 15:44 | hgbot | Status | scheduled => closed | 
| 2024-10-14 15:44 | hgbot | Fixed in Version |  => 25Q1 | 
| 2024-10-14 15:44 | hgbot | Note Added: 0170363 |  | 
| 2024-10-14 15:44 | hgbot | Note Added: 0170364 |  | 
| 2024-10-14 15:44 | hgbot | Note Added: 0170365 |  | 
| 2024-10-14 15:44 | hgbot | Note Added: 0170366 |  | 
| 2024-10-14 15:45 | jorgewederago | Note Added: 0170367 |  | 
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				hgbot   
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				2024-10-11 17:08   
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				2024-10-11 17:10   
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				2024-10-14 15:44   
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				2024-10-14 15:44   
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				2024-10-14 15:44   
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				2024-10-14 15:44   
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				The error is no longer happening as the properties are properly set			 | 
		 
		 
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