Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0056708 | POS2 | POS | public | 2024-10-09 15:32 | 2024-10-25 06:22 |
|
| Reporter | asier_perez | |
| Assigned To | kousalya_r | |
| Priority | immediate | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | main | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | Production - QA Approved |
| Regression date | |
| Regression introduced in release | 24Q3 |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0056708: [24Q4] Cannot change the delivery mode of a 'Cancel and Replace' |
| Description | Currently it is not possible to modify the delivery mode of a 'Cancel and Replace' order. The error message says that it is because the ticket has payments (see the attached image).
This issue is reproducible from 24Q3 onward. |
| Steps To Reproduce | 1) Log in POS
2) Add a product to the ticket
3) Complete the payment with Cash
4) Go to Orders
5) Click the three-dots button of the most recent order
6) Select 'Cancel and Replace Order'
7) Click the Receipt Properties button at the upper right side of the ticket => The error message is shown |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | depends on | backport | 0056898 | 24Q4 | closed | kousalya_r | [24Q4] Cannot change the delivery mode of a 'Cancel and Replace' | | depends on | backport | 0056899 | 24Q3.3 | closed | kousalya_r | [24Q4] Cannot change the delivery mode of a 'Cancel and Replace' |
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| Attached Files |  deliveryModeChange.png (154,211) 2024-10-09 15:32
https://issues.openbravo.com/file_download.php?file_id=20262&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-10-09 15:32 | asier_perez | New Issue | |
| 2024-10-09 15:32 | asier_perez | Assigned To | => Retail |
| 2024-10-09 15:32 | asier_perez | File Added: deliveryModeChange.png | |
| 2024-10-09 15:32 | asier_perez | Regression level | => Production - QA Approved |
| 2024-10-09 15:32 | asier_perez | Regression introduced in release | => 24Q3 |
| 2024-10-09 15:32 | asier_perez | Triggers an Emergency Pack | => No |
| 2024-10-09 15:36 | asier_perez | Description Updated | bug_revision_view_page.php?rev_id=28563#r28563 |
| 2024-10-09 16:02 | asier_perez | Assigned To | Retail => igor_trebol |
| 2024-10-09 17:01 | aferraz | Assigned To | igor_trebol => Triage Omni OMS |
| 2024-10-10 08:00 | jonae | Note Added: 0170225 | |
| 2024-10-10 08:00 | jonae | Assigned To | Triage Omni OMS => kousalya_r |
| 2024-10-15 09:11 | hgbot | Note Added: 0170408 | |
| 2024-10-15 09:17 | hgbot | Note Added: 0170412 | |
| 2024-10-15 09:19 | adrianromero | Note Deleted: 0170408 | |
| 2024-10-15 09:19 | adrianromero | Note Deleted: 0170412 | |
| 2024-10-16 14:13 | hgbot | Note Added: 0170482 | |
| 2024-10-25 06:22 | hgbot | Resolution | open => fixed |
| 2024-10-25 06:22 | hgbot | Status | new => closed |
| 2024-10-25 06:22 | hgbot | Note Added: 0170920 | |
| 2024-10-25 06:22 | hgbot | Fixed in Version | => 25Q1 |
| 2024-10-25 06:22 | hgbot | Note Added: 0170921 | |
| 2024-10-25 06:22 | jonae | Status | closed => new |
| 2024-10-25 06:22 | jonae | Resolution | fixed => open |
| 2024-10-25 06:22 | jonae | Fixed in Version | 25Q1 => |
| 2024-10-25 06:22 | jonae | Status | new => scheduled |
| 2024-10-25 06:22 | jonae | Status | scheduled => resolved |
| 2024-10-25 06:22 | jonae | Resolution | open => fixed |
| 2024-10-25 06:22 | jonae | Status | resolved => closed |