Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0056686POS2POSpublic2024-10-08 11:582024-11-21 12:33
Reporterdorian_robillard 
Assigned ToRajesh_18 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version25Q1 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0056686: When using safebox, when doing close tills, at the end of the cash up the drawer should be opened to remove safebox
DescriptionWhen using safebox, when doing close tills, at the end of the cash up the drawer should be opened to remove safebox even if it is not counted

I have a till without payment method to count in cash up expcepted payment method manged in safebox.

When I close my till, i'm not able to remove physically my safebox because the drawer is not opened

For information, In enyo the drawer is opened with the same configuration
Steps To ReproduceIN bacckoffice
1) COnfigure touchpoint type without payment method to count in cash up excepted cash which is defined in safebox


In POS
1) Connect to the till and open hardware manager
2) Associate safebox
3) Create ticket paying by cash (drawer is opened in HWM)
4) Close drawer in hardware manager
5) Close till --> The drawer is closed
Proposed SolutionDrawer should be opened when finishing cash up
Additional Information
TagsNo tags attached.
Relationships
depends on backport 005722524Q4 closed Rajesh_18 When using safebox, when doing close tills, at the end of the cash up the drawer should be opened to remove safebox 
depends on backport 005722624Q3.3 closed Rajesh_18 When using safebox, when doing close tills, at the end of the cash up the drawer should be opened to remove safebox 
depends on backport 005722724Q2.5 closed Rajesh_18 When using safebox, when doing close tills, at the end of the cash up the drawer should be opened to remove safebox 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2024-10-08 11:58dorian_robillardNew Issue
2024-10-08 11:58dorian_robillardAssigned To => Triage Platform Base
2024-10-08 11:58dorian_robillardTriggers an Emergency Pack => No
2024-10-08 12:46marvintmAssigned ToTriage Platform Base => Retail
2024-10-08 12:46marvintmStatusnew => acknowledged
2024-10-08 12:47marvintmCategoryCore => POS
2024-10-14 07:01Rajesh_18Assigned ToRetail => Rajesh_18
2024-10-14 07:01Rajesh_18Statusacknowledged => scheduled
2024-10-15 11:49hgbotNote Added: 0170433
2024-10-23 08:32hgbotNote Added: 0170797
2024-10-23 08:32hgbotResolutionopen => fixed
2024-10-23 08:32hgbotStatusscheduled => resolved
2024-10-23 08:32hgbotFixed in Version => 25Q1
2024-10-23 08:32hgbotNote Added: 0170798
2024-10-23 08:32migueldejuanaStatusresolved => closed
2024-11-21 12:33marvintmStatusclosed => new
2024-11-21 12:33marvintmResolutionfixed => open
2024-11-21 12:33marvintmFixed in Version25Q1 =>
2024-11-21 12:33marvintmStatusnew => scheduled
2024-11-21 12:33marvintmStatusscheduled => resolved
2024-11-21 12:33marvintmFixed in Version => 25Q1
2024-11-21 12:33marvintmResolutionopen => fixed
2024-11-21 12:33marvintmStatusresolved => closed

Notes
(0170433)
hgbot   
2024-10-15 11:49   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3002 [^]
(0170797)
hgbot   
2024-10-23 08:32   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3002 [^]
(0170798)
hgbot   
2024-10-23 08:32   
Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2 [^]
Changeset: 670a465d85827b3b402e90688d9fbac505e01776
Author: Rajesh Senthilkumar <rajesh@qualiantech.com>
Date: 23-10-2024 06:30:49
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/670a465d85827b3b402e90688d9fbac505e01776 [^]

Fixed ISSUE-56686: On close till drawer is opened if safebox detached

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M web-jspack/org.openbravo.pos2/src/model/cashup/CashupExtension.js
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