Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0056653POS2POSpublic2024-10-04 10:562024-11-05 08:00
Reporterasier_perez 
Assigned ToRajesh_18 
PriorityimmediateSeveritycriticalReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version25Q1 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression levelProduction - Confirmed Stable
Regression date2023-12-23
Regression introduced in release24Q1
Regression introduced by commithttps://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/a2dd210e7e19719bfe47c9cbb093c0658579fc6e [^]
Triggers an Emergency PackNo
Summary0056653: [24Q4] POS is completely blocked when completing a payment if no options are set in the Receipt Delivery pop-up
DescriptionWhen you enable the Receipt Delivery pop-up to appear when completing a payment, but if no options are selected, the pop-up will appear with no options and it will not be possible to close it or do anything without refreshing the page.

The issue is reproducible from 24Q2 onward. Not reproducible on 24Q1.
Steps To Reproduce1) Log in backoffice
2) Go to Channel - Touchpoint Type
3) Open the touchpoint type you are going to use
4) Select the checkbox "Show document delivery methods"
5) With "Print", "Email", "Can Select More Than One Option" and "Can Continue Without Selecting Any Option" deselected, save the record
6) Log in POS
7) Complete a payment
8) The pop-up will show up. You cannot close it or do anything else
Proposed SolutionAdd a return button or some way to go back, and/or display an informative error message. Or just do not allow the pop-up to be empty.
Additional Information
TagsNo tags attached.
Relationships
depends on backport 005697224Q4 closed Rajesh_18 [24Q4] POS is completely blocked when completing a payment if no options are set in the Receipt Delivery pop-up 
depends on backport 005697324Q3.3 closed Rajesh_18 [24Q4] POS is completely blocked when completing a payment if no options are set in the Receipt Delivery pop-up 
Attached Filespng emptypopup.png (144,885) 2024-10-04 10:56
https://issues.openbravo.com/file_download.php?file_id=20228&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2024-10-04 10:56asier_perezNew Issue
2024-10-04 10:56asier_perezAssigned To => Retail
2024-10-04 10:56asier_perezFile Added: emptypopup.png
2024-10-04 10:56asier_perezTriggers an Emergency Pack => No
2024-10-04 12:32asier_perezRegression level => Production - Confirmed Stable
2024-10-04 12:32asier_perezRegression introduced in release => 24Q2
2024-10-04 12:33asier_perezDescription Updatedbug_revision_view_page.php?rev_id=28540#r28540
2024-10-04 12:33asier_perezSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=28542#r28542
2024-10-04 12:36asier_perezProposed Solution updated
2024-10-04 12:45asier_perezversion => main
2024-10-04 12:47asier_perezPrioritynormal => immediate
2024-10-04 12:55javietxeIssue Monitored: javietxe
2024-10-04 13:07asier_perezDescription Updatedbug_revision_view_page.php?rev_id=28543#r28543
2024-10-04 13:33marvintmStatusnew => acknowledged
2024-10-04 13:35Rajesh_18Assigned ToRetail => Rajesh_18
2024-10-04 13:35Rajesh_18Statusacknowledged => scheduled
2024-10-04 14:14Rajesh_18Regression date => 2023-12-23
2024-10-04 14:14Rajesh_18Regression introduced in release24Q2 => 24Q1
2024-10-04 14:14Rajesh_18Regression introduced by commit => https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/a2dd210e7e19719bfe47c9cbb093c0658579fc6e [^]
2024-10-04 14:59hgbotNote Added: 0170016
2024-11-05 07:59hgbotResolutionopen => fixed
2024-11-05 07:59hgbotStatusscheduled => closed
2024-11-05 07:59hgbotFixed in Version => 25Q1
2024-11-05 07:59hgbotNote Added: 0171360
2024-11-05 07:59hgbotNote Added: 0171361
2024-11-05 08:00marvintmStatusclosed => new
2024-11-05 08:00marvintmResolutionfixed => open
2024-11-05 08:00marvintmFixed in Version25Q1 =>
2024-11-05 08:00marvintmStatusnew => scheduled
2024-11-05 08:00marvintmStatusscheduled => resolved
2024-11-05 08:00marvintmFixed in Version => 25Q1
2024-11-05 08:00marvintmResolutionopen => fixed
2024-11-05 08:00marvintmStatusresolved => closed

Notes
(0170016)
hgbot   
2024-10-04 14:59   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2968 [^]
(0171360)
hgbot   
2024-11-05 07:59   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2 [^]
Changeset: 3eceaa4cafb49cd09ae7d553e0d14c8ccbff8268
Author: Rajesh Senthilkumar <rajesh@qualiantech.com>
Date: 05-11-2024 06:57:51
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/3eceaa4cafb49cd09ae7d553e0d14c8ccbff8268 [^]

Fixed ISSUE-56653: Delivery options pop up is not shown if atleast any one option selected

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M web-jspack/org.openbravo.pos2/src/components/ReceiptDeliveryOptions/ReceiptDeliveryOptions.jsx
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(0171361)
hgbot   
2024-11-05 07:59   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2968 [^]