Openbravo Issue Tracking System - POS2
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0056627POS2POSpublic2024-10-02 15:202025-03-28 14:39
fdomingues 
migueldejuana 
normalminoralways
closedduplicate 
5
24Q3.1 
 
No
No
0056627: Initial Count and Cashup: The keypad area is not greyed
During the 1st Initial count or 1st Cashup, the keypad is not grayed out allowing us to click on the buttons.
In Openbravo backoffice, In 'Preference' window, define: 'Hide count Information to cashier' and ‘Hide cashup information to cashier’ = N

Login in POS with the user on a channel touchpoint
Go to 'Till' menu, select 'Close Till'
On the window 'Step 1 of 3: Count Payment Methods Amounts' of the cash up
Close the pop-up 'Cash Counting Tool' if it is displayed
Click on 'Show All Payment Mt' if the payment methods are not displayed
Click inside the payment method counted field

Expected Result: The keypad area is not greyed out anymore
Actual Result: The keyboard is not grayed out by default (see video attached)
No tags attached.
? The keypad area is not greyed.mp4 (1,115,128) 2024-10-02 15:20
https://issues.openbravo.com/file_download.php?file_id=20216&type=bug
Issue History
2024-10-02 15:20fdominguesNew Issue
2024-10-02 15:20fdominguesAssigned To => Retail
2024-10-02 15:20fdominguesFile Added: The keypad area is not greyed.mp4
2024-10-02 15:20fdominguesTriggers an Emergency Pack => No
2025-01-28 12:10guillermogilAssigned ToRetail => migueldejuana
2025-03-28 14:39AugustoMauchNote Added: 0177679
2025-03-28 14:39AugustoMauchStatusnew => closed
2025-03-28 14:39AugustoMauchResolutionopen => duplicate

Notes
(0177679)
AugustoMauch   
2025-03-28 14:39   
Exported to Jira: https://openbravo.atlassian.net/browse/RM-17870 [^]