Openbravo Issue Tracking System - POS2
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0056611POS2POSpublic2024-10-01 15:362024-10-01 15:36
fdomingues 
Retail 
normalminoralways
newopen 
5
24Q3.1 
 
No
0056611: Couting Tool Display Behavior' = 'Forced': is not displayed when selecting the counted field
When we click cancel button on the counting tool, the 'counted' field is automatically selected.
Clicking on the field again, the counting tool never opens.
The only solution to make it appear again is to click on another 'Counted' field for another payment method and return to the previous one.

Same behavior in Cashup and Initial account
In Openbravo backoffice:
In 'Channel - Touchpoint Type' window, define touchpoint type with :
for payment method 'Cash' : 'Couting Tool Display Behavior' = 'Forced'

Login in POS with a correct user
Do an initial count
Go to 'Till' menu and select 'Close Till'
Close the pop-up 'Cash Counting Tool' if it is displayed
Click inside 'Cash' counted field

Expected result: Cash Counting Tool is displayed

Obtained result: No Cash Counting Tool displayed.
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Issue History
2024-10-01 15:36fdominguesNew Issue
2024-10-01 15:36fdominguesAssigned To => Retail
2024-10-01 15:36fdominguesTriggers an Emergency Pack => No

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