Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0056466 | POS2 | POS | public | 2024-09-16 16:29 | 2024-10-01 14:15 |
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| Reporter | philippe_mui | |
| Assigned To | sreehari | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | 2024-09-27 |
| Regression introduced in release | pi |
| Regression introduced by commit | https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2906/diffs?commit_id=6900839273b35e6cd220162568c153889b555a93#3a2519a1877f9d2f340908e3d6aedde208ed061f_98_96 [^] |
| Triggers an Emergency Pack | No |
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| Summary | 0056466: RM-16700 [SALES] The sales order ticket is not attached to the email when a credit note or gift card is used as payment |
| Description | Current result :
The sales order ticket is not attached to the email when a credit note or gift card is used as payment
Expected result :
The sales order ticket should be attached to the email when a credit note or gift card is used as payment
https://openbravo.atlassian.net/browse/RM-16700 [^] |
| Steps To Reproduce | Log in POS
Add products to the cart
Click PAY
Select Credit Note/Gift Card as payment. The total amount of the cart must be less than the value of the Credit Note/Gift Card
Click DONE
Email the ticket
→ Only the ticket with the remain amount is attached to the mail
The printed ticket is OK |
| Proposed Solution | |
| Additional Information | |
| Tags | FASH |
| Relationships | | depends on | backport | 0056576 | 24Q3.2 | closed | sreehari | RM-16700 [SALES] The sales order ticket is not attached to the email when a credit note or gift card is used as payment | | depends on | backport | 0056577 | 24Q2.4 | closed | sreehari | RM-16700 [SALES] The sales order ticket is not attached to the email when a credit note or gift card is used as payment | | depends on | backport | 0056580 | 24Q4 | closed | sreehari | RM-16700 [SALES] The sales order ticket is not attached to the email when a credit note or gift card is used as payment | | has duplicate | defect | 0056393 | | closed | sreehari | It is not possible to send OTF coupon by email |
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| Attached Files |  email.png (194,518) 2024-09-27 12:34
https://issues.openbravo.com/file_download.php?file_id=20197&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-09-16 16:29 | philippe_mui | New Issue | |
| 2024-09-16 16:29 | philippe_mui | Assigned To | => Retail |
| 2024-09-16 16:29 | philippe_mui | Triggers an Emergency Pack | => No |
| 2024-09-16 16:29 | philippe_mui | Tag Attached: FASH | |
| 2024-09-20 10:09 | sreehari | Assigned To | Retail => sreehari |
| 2024-09-20 10:09 | sreehari | Status | new => scheduled |
| 2024-09-20 10:27 | jorgewederago | Note Added: 0169419 | |
| 2024-09-20 10:27 | jorgewederago | Status | scheduled => closed |
| 2024-09-20 10:27 | jorgewederago | Resolution | open => invalid |
| 2024-09-20 14:49 | sreehari | Relationship added | has duplicate 0056393 |
| 2024-09-27 12:28 | sreehari | Note Added: 0169686 | |
| 2024-09-27 12:28 | sreehari | Status | closed => new |
| 2024-09-27 12:28 | sreehari | Resolution | invalid => open |
| 2024-09-27 12:33 | sreehari | File Added: Screenshot 2024-09-27 at 4.02.04 PM.png | |
| 2024-09-27 12:33 | sreehari | File Deleted: Screenshot 2024-09-27 at 4.02.04 PM.png | |
| 2024-09-27 12:34 | sreehari | File Added: email.png | |
| 2024-09-27 12:34 | sreehari | Note Edited: 0169686 | bug_revision_view_page.php?bugnote_id=0169686#r28513 |
| 2024-09-27 12:36 | sreehari | Regression date | => 2024-09-27 |
| 2024-09-27 12:36 | sreehari | Regression introduced in release | => pi |
| 2024-09-27 12:36 | sreehari | Regression introduced by commit | => https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2906/diffs?commit_id=6900839273b35e6cd220162568c153889b555a93#3a2519a1877f9d2f340908e3d6aedde208ed061f_98_96 [^] |
| 2024-09-27 12:37 | sreehari | Status | new => scheduled |
| 2024-09-30 07:15 | sreehari | Status | scheduled => acknowledged |
| 2024-09-30 07:16 | sreehari | Status | acknowledged => scheduled |
| 2024-09-30 08:19 | sreehari | Status | scheduled => acknowledged |
| 2024-09-30 08:19 | sreehari | Status | acknowledged => scheduled |
| 2024-09-30 10:06 | hgbot | Note Added: 0169753 | |
| 2024-10-01 11:52 | sreehari | Note Edited: 0169686 | bug_revision_view_page.php?bugnote_id=0169686#r28518 |
| 2024-10-01 14:15 | hgbot | Resolution | open => fixed |
| 2024-10-01 14:15 | hgbot | Status | scheduled => closed |
| 2024-10-01 14:15 | hgbot | Note Added: 0169841 | |
| 2024-10-01 14:15 | hgbot | Note Added: 0169842 | |
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Notes |
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It is not reproducible in master |
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(0169686)
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sreehari
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2024-09-27 12:28
(edited on: 2024-10-01 11:52) |
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The issue reproduced is the email received with 2 attachments where the Ticket data has been overridden by the Gift Card data.
Check Screenshot attached i.e.,email.png
Note:Duplicate is filtered in Gmail Domain, I tested in custom domain for duplicates.
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(0169753)
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hgbot
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2024-09-30 10:06
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(0169841)
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hgbot
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2024-10-01 14:15
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(0169842)
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hgbot
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2024-10-01 14:15
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