Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0056447POS2POSpublic2024-09-13 10:062025-03-27 12:17
Reporteralostale 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusclosedResolutionduplicate 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0056447: failed email sending sets Import Entry as success
DescriptionWhen trying to send by email a ticket created from POS fails, the corresponding Import Entry is left is success status but is should be marked as erroneous.
Steps To Reproduce1. Missconfigure smpt server so it always fails:
1.1. In BO, Client > Email Configuration create a new row but set an invalid server name. Note if there is no configuration at all, the import entries will be correctly set as error.
2. Create a ticket in POS and select email as delivery option
3. In BO check in Data Import Entries the row for that ticket is set as success
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0056397 closed alostale when selecting email in print options the document is not persisted in the immutable reports 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2024-09-13 10:06alostaleNew Issue
2024-09-13 10:06alostaleAssigned To => Retail
2024-09-13 10:06alostaleOBNetwork customer => No
2024-09-13 10:06alostaleTriggers an Emergency Pack => No
2024-09-13 10:07alostaleRelationship addedrelated to 0056397
2025-03-27 12:17hgbotNote Added: 0177575
2025-03-27 12:17hgbotStatusnew => closed
2025-03-27 12:17hgbotResolutionopen => duplicate

Notes
(0177575)
hgbot   
2025-03-27 12:17   
Issue exported to Jira: https://openbravo.atlassian.net/browse/RM-24312 [^]