Openbravo Issue Tracking System - POS2
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0056421POS2POSpublic2024-09-09 17:272024-09-12 06:42
philippe_mui 
Rajesh_18 
highmajoralways
closedduplicate 
5
 
 
guillermogil
No
0056421: RM-16711 [SALES] Some informations are incorrect on the remaining balance ticket of the gift card
Current result
Some informations are incorrect on the remaining balance ticket of the gift card - You have been served by Openbravo Web POS - Customer 4000 -Client

 

Expected result
The informations on the remaining balance ticket of the gift card should be : - You have been served by "Name of the seller" - Customer "Customer name" when the gift card is assigned


https://openbravo.atlassian.net/browse/RM-16711 [^]
Create a gift card sale

Use partially the gift card

→ Some informations are incorrect on the remaining balance ticket of the gift card

You have been served by Openbravo Web POS

Customer 4000 - Client
FASH
duplicate of defect 0054967 closed SABARINATH P POS2 Using Gift Cards as Payment Methods prints Default Template 
duplicate of defect 0055497 closed SABARINATH P Retail Modules Error when printing Gift Card ticket with custom template 
png image-20240903-081259.png (392,096) 2024-09-09 17:27
https://issues.openbravo.com/file_download.php?file_id=20142&type=bug
Issue History
2024-09-09 17:27philippe_muiNew Issue
2024-09-09 17:27philippe_muiAssigned To => Retail
2024-09-09 17:27philippe_muiFile Added: image-20240903-081259.png
2024-09-09 17:27philippe_muiTriggers an Emergency Pack => No
2024-09-09 17:27philippe_muiTag Attached: FASH
2024-09-09 17:28philippe_muiSummary[SALES] Some informations are incorrect on the remaining balance ticket of the gift card => RM-16711 [SALES] Some informations are incorrect on the remaining balance ticket of the gift card
2024-09-09 17:28philippe_muiDescription Updatedbug_revision_view_page.php?rev_id=28423#r28423
2024-09-10 09:44guillermogilAssigned ToRetail => philippe_mui
2024-09-10 09:44guillermogilStatusnew => feedback
2024-09-11 09:26guillermogilNote Added: 0169062
2024-09-11 09:26guillermogilAssigned Tophilippe_mui => Retail
2024-09-11 09:26guillermogilStatusfeedback => new
2024-09-11 09:26guillermogilStatusnew => acknowledged
2024-09-11 09:30philippe_muiNote Added: 0169063
2024-09-11 10:02Rajesh_18Assigned ToRetail => Rajesh_18
2024-09-11 10:02Rajesh_18Statusacknowledged => scheduled
2024-09-11 10:03guillermogilNote Added: 0169064
2024-09-12 06:41guillermogilRelationship addedduplicate of 0054967
2024-09-12 06:41guillermogilRelationship addedduplicate of 0055497
2024-09-12 06:42guillermogilReview Assigned To => guillermogil
2024-09-12 06:42guillermogilStatusscheduled => closed
2024-09-12 06:42guillermogilResolutionopen => duplicate

Notes
(0169062)
guillermogil   
2024-09-11 09:26   
It seems that on partial usage of the Giftcard the printout is using always the default template instead of the configured one
(0169063)
philippe_mui   
2024-09-11 09:30   
Hello Guillermo,
So it is confirmed it's a bug, right?
(0169064)
guillermogil   
2024-09-11 10:03   
Not yet, although it seems so