Openbravo Issue Tracking System - POS2 | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0056420 | POS2 | POS | public | 2024-09-09 17:21 | 2024-09-16 14:51 |
| Reporter | philippe_mui | ||||
| Assigned To | fermin_gascon | ||||
| Priority | urgent | Severity | critical | Reproducibility | always |
| Status | closed | Resolution | no change required | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | adrianromero | ||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0056420: RM-16800 [SALES][IT] It is not possible to process a verified return on a ticket with an invoice | ||||
| Description | An error message appear (see attachment) when trying to make a verified return of a ticket with invoice for Italy https://openbravo.atlassian.net/browse/RM-16800 [^] | ||||
| Steps To Reproduce | Assign a ticket to a customer Select Issue an invoice Finalize the sale Click on Orders Make a verified return → An error message pops up : Negative lines are not allowed while processing a fiscal receipt | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | FASH | ||||
| Relationships | |||||
| Attached Files |  image-20240906-074932.png (122,511) 2024-09-09 17:21https://issues.openbravo.com/file_download.php?file_id=20141&type=bug | ||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2024-09-09 17:21 | philippe_mui | New Issue | |||
| 2024-09-09 17:21 | philippe_mui | Assigned To | => Retail | ||
| 2024-09-09 17:21 | philippe_mui | File Added: image-20240906-074932.png | |||
| 2024-09-09 17:21 | philippe_mui | Triggers an Emergency Pack | => No | ||
| 2024-09-09 17:24 | guilleaer | Assigned To | Retail => Triage Omni OMS | ||
| 2024-09-09 17:29 | philippe_mui | Tag Attached: FASH | |||
| 2024-09-09 17:29 | philippe_mui | Summary | [SALES][IT] It is not possible to process a verified return on a ticket with an invoice => RM-16800 [SALES][IT] It is not possible to process a verified return on a ticket with an invoice | ||
| 2024-09-09 17:29 | philippe_mui | Description Updated | bug_revision_view_page.php?rev_id=28425#r28425 | ||
| 2024-09-10 13:34 | adrianromero | Assigned To | Triage Omni OMS => Triage Platform Conn | ||
| 2024-09-16 12:13 | AugustoMauch | Status | new => acknowledged | ||
| 2024-09-16 12:16 | adrianromero | Assigned To | Triage Platform Conn => fermin_gascon | ||
| 2024-09-16 14:50 | adrianromero | Status | acknowledged => scheduled | ||
| 2024-09-16 14:51 | adrianromero | Review Assigned To | => adrianromero | ||
| 2024-09-16 14:51 | adrianromero | Note Added: 0169249 | |||
| 2024-09-16 14:51 | adrianromero | Status | scheduled => closed | ||
| 2024-09-16 14:51 | adrianromero | Resolution | open => no change required | ||
| Notes | |||||
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