0056401: The sales representative is being automatically added to a Verified Return when it should be empty.

Openbravo Issue Tracking System - POS2

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Project

Category

View Status

Date Submitted

Last Update

0056401

POS2

POS

public

2024-06-12 13:16

2024-09-09 07:38

Reporter

nicolasuriz

Assigned To

sreehari

Priority

high

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

24Q2.3

Fixed in Version

24Q2.3

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0056401: The sales representative is being automatically added to a Verified Return when it should be empty.

Description

The sales representative is being automatically added to a Verified Return when it should be empty.

By configuration at touchpoint type level:
1. Sales Representative mandatory = No
2. Sales Representative in New Orders = Keep it blank
3. Sales Representative in Local Drafts when switching user = Keep both header and lines Sales Representative

Steps To Reproduce

1. Login POS
2. Add a product to the ticket and check that the Sales representative is empty.
3. Fully pay/deliver and synchronize the ticket.
4. Open the previous ticket and do a Verified Return.
5. The Sales Representative is added to the ticket and orderline and it is displayed in the orderline level in the screen.

Proposed Solution

It should remain empty as it is in the sales orders case with this configuration.

And as it is logical, the sales representative normally is thought to the sales orders, not the returns, so if the original sales order has the field Sales representative empty, it should happen the same with the returns.

Additional Information