0056396: It is not possible to send OTF coupon by email

Openbravo Issue Tracking System - POS2

View Issue Details

Project

Category

View Status

Date Submitted

Last Update

0056396

POS2

POS

public

2024-09-06 08:48

2024-09-10 07:53

Reporter

jorgewederago

Assigned To

sreehari

Priority

high

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

24Q2.3

Fixed in Version

24Q2.3

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/e90bcd8437481fb6f341e920574df7f56364e741 [^]

Triggers an Emergency Pack

Summary

0056396: It is not possible to send OTF coupon by email

Description

Since the fix related to https://issues.openbravo.com/view.php?id=55626 [^] was merged, anytime a Coupon is going to be sent an error is generated as import entry which ends in the Coupon not being sent

Steps To Reproduce

1.- Have a configuration for send email
2.- Create a Coupon OTF Rule
3.- In POS do a transaction that will trigger the OTF Rule
4.- In the ticket delivery choose send by email
5.- See that the email is not received and there is an Import Entry related to the email in error

Proposed Solution

During the fix for that issue now is mandatory to have the "ticket" object, however this is not true when other things that are not ticket are being sent by email.

It is needed to add code to avoid this kind of scenarios

Take into account that the fix has been backported to other versions so it is needed to do the same

Additional Information