Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0056393 | POS2 | POS | public | 2024-09-06 08:48 | 2024-09-27 12:29 |
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| Reporter | jorgewederago | |
| Assigned To | sreehari | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | 24Q4 | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/e90bcd8437481fb6f341e920574df7f56364e741 [^] |
| Triggers an Emergency Pack | No |
|
| Summary | 0056393: It is not possible to send OTF coupon by email |
| Description | Since the fix related to https://issues.openbravo.com/view.php?id=55626 [^] was merged, anytime a Coupon is going to be sent an error is generated as import entry which ends in the Coupon not being sent |
| Steps To Reproduce | 1.- Have a configuration for send email
2.- Create a Coupon OTF Rule
3.- In POS do a transaction that will trigger the OTF Rule
4.- In the ticket delivery choose send by email
5.- See that the email is not received and there is an Import Entry related to the email in error |
| Proposed Solution | During the fix for that issue now is mandatory to have the "ticket" object, however this is not true when other things that are not ticket are being sent by email.
It is needed to add code to avoid this kind of scenarios
Take into account that the fix has been backported to other versions so it is needed to do the same |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | duplicate of | defect | 0056466 | | closed | sreehari | RM-16700 [SALES] The sales order ticket is not attached to the email when a credit note or gift card is used as payment | | depends on | backport | 0056395 | 24Q3.1 | closed | sreehari | It is not possible to send OTF coupon by email | | depends on | backport | 0056396 | 24Q2.3 | closed | sreehari | It is not possible to send OTF coupon by email | | caused by | defect | 0055626 | | closed | fofarril | Incorrect report filename while sending documents by mail |
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| Attached Files | |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-09-06 08:48 | jorgewederago | New Issue | |
| 2024-09-06 08:48 | jorgewederago | Assigned To | => Retail |
| 2024-09-06 08:48 | jorgewederago | Regression introduced by commit | => https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/e90bcd8437481fb6f341e920574df7f56364e741 [^] |
| 2024-09-06 08:48 | jorgewederago | Triggers an Emergency Pack | => No |
| 2024-09-06 08:49 | jorgewederago | Relationship added | caused by 0055626 |
| 2024-09-06 08:49 | jorgewederago | Proposed Solution updated | |
| 2024-09-06 10:40 | sreehari | Assigned To | Retail => sreehari |
| 2024-09-06 10:40 | sreehari | Status | new => scheduled |
| 2024-09-06 11:37 | martinsdan | Issue Monitored: martinsdan | |
| 2024-09-06 16:56 | hgbot | Note Added: 0168877 | |
| 2024-09-09 07:46 | hgbot | Note Added: 0168903 | |
| 2024-09-09 07:46 | hgbot | Resolution | open => fixed |
| 2024-09-09 07:46 | hgbot | Status | scheduled => closed |
| 2024-09-09 07:46 | hgbot | Fixed in Version | => 24Q4 |
| 2024-09-09 07:46 | hgbot | Note Added: 0168904 | |
| 2024-09-20 14:49 | sreehari | Relationship added | duplicate of 0056466 |
| 2024-09-27 12:29 | sreehari | Note Added: 0169687 | |