Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0056355 | POS2 | POS | public | 2024-09-04 09:47 | 2024-12-02 13:27 |
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| Reporter | ranjith_qualiantech_com | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | 25Q1 | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0056355: Assign customer to the ticket is not working in offline mode when remote mode for bp and bpaddress is enabled |
| Description | Create and assign customer to the ticket flow should work in offline mode when remote mode for bp and bpaddress is enabled, however, error occurs "action is not allowed in offline mode" when assigning customer to the ticket |
| Steps To Reproduce | Livebuilds POS2
Backoffice
1) Add Masterdata model configuration for "Openbravo Business Partners - Sales Touchpoint" & "Openbravo Business Partner Addresses - Sales Touchpoint" with mode as "Remote"
POS2
1) New Customer
2) Add required details
3) Save Customer
4) Assign to Receipt
Error occurs "action is not allowed in offline mode" |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files | |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-09-04 09:47 | ranjith_qualiantech_com | New Issue | |
| 2024-09-04 09:47 | ranjith_qualiantech_com | Assigned To | => Retail |
| 2024-09-04 09:47 | ranjith_qualiantech_com | Triggers an Emergency Pack | => No |
| 2024-09-04 10:46 | guilleaer | Description Updated | bug_revision_view_page.php?rev_id=28404#r28404 |
| 2024-09-04 10:48 | guilleaer | Summary | Assign customer to the ticket is not working in offline mode => Assign customer to the ticket is not working in offline mode when remote mode for bp and bpaddress is enabled |
| 2024-09-04 10:48 | guilleaer | Description Updated | bug_revision_view_page.php?rev_id=28405#r28405 |
| 2024-09-04 10:48 | guilleaer | Note Added: 0168720 | |
| 2024-09-04 12:36 | guilleaer | Assigned To | Retail => ranjith_qualiantech_com |
| 2024-09-04 12:36 | guilleaer | Status | new => acknowledged |
| 2024-09-09 18:33 | ranjith_qualiantech_com | Status | acknowledged => scheduled |
| 2024-09-27 07:20 | hgbot | Note Added: 0169658 | |
| 2024-09-27 07:20 | hgbot | Note Added: 0169659 | |
| 2024-12-02 13:27 | hgbot | Resolution | open => fixed |
| 2024-12-02 13:27 | hgbot | Status | scheduled => closed |
| 2024-12-02 13:27 | hgbot | Fixed in Version | => 25Q1 |
| 2024-12-02 13:27 | hgbot | Note Added: 0172884 | |
| 2024-12-02 13:27 | hgbot | Note Added: 0172885 | |
| 2024-12-02 13:27 | hgbot | Note Added: 0172886 | |
| 2024-12-02 13:27 | hgbot | Note Added: 0172887 | |
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Notes |
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Added gold + due date to ensure that this fix is done |
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(0169658)
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hgbot
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2024-09-27 07:20
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(0169659)
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hgbot
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2024-09-27 07:20
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(0172884)
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hgbot
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2024-12-02 13:27
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(0172885)
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hgbot
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2024-12-02 13:27
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(0172886)
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hgbot
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2024-12-02 13:27
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(0172887)
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hgbot
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2024-12-02 13:27
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