Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0056309POS2POSpublic2024-08-27 18:462024-08-29 07:15
Reporternicola_uva 
Assigned Tonicola_uva 
PriorityimmediateSeveritymajorReproducibilityalways
StatusclosedResolutionno change required 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Toguillermogil
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0056309: OTF Coupons : Single ticket transaction is generating thousands of coupons
DescriptionWhen a OTF rules is enable, Single ticket transaction is generating thousands of coupons (if the flag “Is one coupon per transations“ is unchecked)
Steps To Reproduce1.Configure in the backoffice a OTF coupon with disc type “Discount per Total Amount”.
2.Configure OTF rules and link it to the discount configured in point 1. Please make sure that the flag “Is one coupon per transations“ is unchecked.
3.Login in web pos
4.Add items to the basket
5.Pay a ticket
6. ERROR -> You will see that thousands of coupons are generated to a single ticket transaction.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0056314 acknowledged Retail Retail Modules Coupons OTF Help is not complete 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2024-08-27 18:46nicola_uvaNew Issue
2024-08-27 18:46nicola_uvaAssigned To => Retail
2024-08-27 18:46nicola_uvaTriggers an Emergency Pack => No
2024-08-27 18:48nicola_uvaNote Added: 0168493
2024-08-28 06:08guillermogilStatusnew => acknowledged
2024-08-28 07:10SABARINATH PAssigned ToRetail => SABARINATH P
2024-08-28 07:10SABARINATH PStatusacknowledged => scheduled
2024-08-28 14:07guillermogilNote Added: 0168517
2024-08-28 14:07guillermogilAssigned ToSABARINATH P => nicola_uva
2024-08-28 14:07guillermogilStatusscheduled => feedback
2024-08-29 07:15guillermogilReview Assigned To => guillermogil
2024-08-29 07:15guillermogilStatusfeedback => closed
2024-08-29 07:15guillermogilResolutionopen => no change required
2024-08-29 07:15guillermogilRelationship addedrelated to 0056314

Notes
(0168493)
nicola_uva   
2024-08-27 18:48   
https://openbravo.atlassian.net/browse/RM-16591 [^]
(0168517)
guillermogil   
2024-08-28 14:07   
We've been checking the issue and we think it is behaving as expected.
Based on the config it means that every 0.01€ sold it will generate a Coupon. For a 1€ sale it generates 100 coupons, for a 100€ sale it generates 10000 coupons (that is why it generated and printed so many records).

IMHO this is not the behaviour they would like, maybe they wanted to have a single coupon per sale (Is One Coupon Per Transaction check) or it should generate the Coupon every 50€ (for example) sale.

Can you clarify how they were expecting to behave?