Openbravo Issue Tracking System - POS2 | ||||||||||||
| View Issue Details | ||||||||||||
| ID | Project | Category | View Status | Date Submitted | Last Update | |||||||
| 0056238 | POS2 | POS | public | 2024-01-17 15:20 | 2024-08-16 13:02 | |||||||
| Reporter | lorenzofidalgo | |||||||||||
| Assigned To | ranjith_qualiantech_com | |||||||||||
| Priority | immediate | Severity | major | Reproducibility | always | |||||||
| Status | closed | Resolution | fixed | |||||||||
| Platform | OS | 5 | OS Version | |||||||||
| Product Version | 23Q4 | |||||||||||
| Target Version | 24Q3 | Fixed in Version | ||||||||||
| Merge Request Status | approved | |||||||||||
| Review Assigned To | ||||||||||||
| OBNetwork customer | No | |||||||||||
| Support ticket | ||||||||||||
| Regression level | Production - QA Approved | |||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | 23Q4 | |||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0056238: Not possible to process Verified Returns for only the services attached to a product | |||||||||||
| Description | After completing a sell of a product with a service attached, it is not possible to select the checkbox of the service inside the Verified Returns popup. Issue reproducible in 24Q1 (QA) & in 23Q4.1. Not reproducible in 23Q2.3 backwards. | |||||||||||
| Steps To Reproduce | (Precondition): --- Log in ERP using below login credentials. 'Username': Openbravo 'Password': openbravo Change the role to Group -Admin-The White Valley Group Go to Product Window Select record 'Fit in the car' and check 'Returnable' to TRUE --- 0-Login POS2 as CMS-2. 1-Add 'Baby Carrier' product to the current receipt. Click in the just button below the price in the present ticket product (gear button). 2-Add Service 'Fit in the Car' to the receipt. Click in the arrow of the search bar to finish that process. 3-Complete the Receipt(Pay and finish). 4-Go to 'Orders' window in the sidebar menu. Look for the just created record and click in the 3 dots button of the just created order and select "Verified Returns". 5- Inside "Verified Returns" popup, select only 'Fit in the car' checkbox and click "APPLY" button. DEFECT: The process can not continue and an error is shown in the screen and inside the Console (check attached image). | |||||||||||
| Proposed Solution | ||||||||||||
| Additional Information | ||||||||||||
| Tags | No tags attached. | |||||||||||
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| Issue History | ||||||||||||
| Date Modified | Username | Field | Change | |||||||||
| 2024-08-12 09:06 | marvintm | Type | defect => backport | |||||||||
| 2024-08-12 09:06 | marvintm | Target Version | => 24Q3 | |||||||||
| 2024-08-16 12:32 | hgbot | Merge Request Status | => open | |||||||||
| 2024-08-16 12:32 | hgbot | Note Added: 0168166 | ||||||||||
| 2024-08-16 13:02 | hgbot | Merge Request Status | open => approved | |||||||||
| 2024-08-16 13:02 | hgbot | Note Added: 0168168 | ||||||||||
| 2024-08-16 13:02 | hgbot | Resolution | open => fixed | |||||||||
| 2024-08-16 13:02 | hgbot | Status | scheduled => closed | |||||||||
| 2024-08-16 13:02 | hgbot | Fixed in Version | => RR24Q3 | |||||||||
| 2024-08-16 13:02 | hgbot | Note Added: 0168169 | ||||||||||
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